Alisha Russell
Bedford,Indiana
Summary
Versatile Community Manager with successful history of meeting occupancy and payment goals while improving community satisfaction. Deep understanding of resident preferences and business operations requirements.
Overview
8
8
years of professional experience
Work History
Community Manager
Pierce Education Properties
2022.08 - Current
- Work directly with the VP of Operations and Investors on potential improvements or investments that could increase the value of the properties.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Drafted and monitored budgets for overall maintenance and operations.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
Property Manager
The Preiss Company
2021.10 - 2022.08
- Responsible for all aspects of the day-to-day operation of the property, including managing staff and overseeing activities related to leasing, marketing, and maintenance
- Maintain budgeting occupancy rates and preleasing goals
- Complete monthly variance and executive summary reports
- Responsible for all efforts to maintain budget throughout the quarter
- Oversee all necessary functions to facilitate a smooth tenant 'Move in' and 'Move Out'.
- Inspected properties regularly to identify deficiencies and schedule repairs.
Assistant General Manager
Asset Living/Campus Life& Style
2019.09 - 2021.10
- Maintain delinquency at or above 99% and collections at or above 98% of potential income
- Perform regular lease audits as needed
- Process accounts payables in a timely manner and work with vendors as needed to ensure accurate billing is in good standing
- Responsible for timely submissions of all necessary paperwork for invoicing
- Manage collections, evictions, and other legal and administrative tasks
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
Property Manager
Hunter Properties
2016.06 - 2019.09
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Supervise on-site staff and coordinates repairs and maintenance
- Organize meetings during which leasing operations are discussed to identify solutions necessary for achieving occupancy targets.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Processed evictions when necessary in accordance with state laws and procedures.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Education
High School Diploma -
Edgewood High School
Skills
- Income and expense management
- Knowledgeable in - Entrata, Real Page One-Site/On-Site, Yardi Voyager, Microsoft, Google, Outlook
- Resident relations
- Policy administration
- Property Management
- Administrative abilities
Timeline
Community Manager
Pierce Education Properties
2022.08 - Current
Property Manager
The Preiss Company
2021.10 - 2022.08
Assistant General Manager
Asset Living/Campus Life& Style
2019.09 - 2021.10
Property Manager
Hunter Properties
2016.06 - 2019.09
High School Diploma -
Edgewood High School
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