Alisha Swank
Waukee
Summary
Dynamic Medical Billing Specialist with extensive experience at UnityPoint Health - Des Moines. Proven track record in implementing XIFIN software, enhancing billing accuracy, and training staff. A quality-oriented team player skilled in managing files and records, adept at resolving complex billing issues to ensure optimal reimbursement outcomes.
Overview
23
23
years of professional experience
Work History
Medical Billing Specialist
UnityPoint Health - Des Moines
11.2019 - Current
- Worked closely with supervisor and manager implementing new billing software, XIFIN.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Trained staff on how to use new billing software.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
Billing Supervisor
UnityPoint Health - Des Moines
08.2013 - 11.2019
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Developed and implemented improvements to billing system to maximize efficiency, reduce delinquency and increase accuracy.
- Coordinated with other providers and patients to keep operations running smoothly and solve both routine and complex problems.
Medical Billing Specialist
UnityPoint Health - Des Moines
03.2002 - 07.2013
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Filed and updated patient information and medical records.
Education
High School Diploma -
Lenox High School
LenoxSkills
- Quality-oriented team player
- XIFIN software application proficiency
- EPIC software application user friendly
- Files and records management
Timeline
Medical Billing Specialist
UnityPoint Health - Des Moines
11.2019 - Current
Billing Supervisor
UnityPoint Health - Des Moines
08.2013 - 11.2019
Medical Billing Specialist
UnityPoint Health - Des Moines
03.2002 - 07.2013
High School Diploma -
Lenox High School
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