Alison Bankas

• Prepared operations data to produce comprehensive reports to management.
• Identified needs of customers promptly and efficiently.
• Conferred with management and subordinates to resolve problems or complaints.

• Connecting with customers on a personal level, on a first-name basis.

• Training partners.

• Cash handling and management.

• Food safety manager (Exp: 2028)

• Upheld company standards and compliance requirements for operations.
• Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
• Working as a team to meet a common goal.
• Complied with company safety procedures, policies and regulations to promote safe working environment.
• Supervised and led employees to maintain productivity and customer service levels.
• Completed opening and closing duties to facilitate business operations.
• Conducted weekly inventory of supplies, equipment, and food items.
• Addressed any issues that arose during the shift in a proactive manner.
• Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
• Coached team members to increase productivity and reduce workplace accidents.
• Utilized POS systems efficiently for order processing and inventory management.
• Inspected equipment for cleanliness following each shift.

• Filled and served various beverages and food to customers.
• Trained new employees on restaurant procedures and plating techniques.
• Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
• Cleaned tables and chairs to prepare dining area for next customers.
• Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
• Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
• Performed opening side work duties including setting up dining area for guests arrival.
• I communicated with managers, other crew members, and kitchen staff to prepare for and serve customers.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

• Attended professional development seminars related to the beauty industry.
• Handled returns and exchanges according to company policies.
• Computed purchases and received and processed cash or credit payment.
• Kept up-to-date with new product launches by reading industry magazines regularly.
• Prepared merchandise for purchase or rental.
• Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
• Monitored stock levels regularly to ensure adequate supplies were available.
• Kept counter and display areas in clean and neat fashion.
• Demonstrated knowledge of the latest makeup trends and techniques.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Recommended appropriate products to meet customers' individual needs.

• Restocked kitchen supplies including food products and utensils.
• Took orders from patrons and input selections into store computer system.
• Warmly greeted visitors to promote great customer service and positive ordering experience.
• Scrubbed and polished counters to remove debris and food.
• Served food quickly for positive guest experiences.
• Prepared quality products while maintaining portion control and presentation within service goal times.
• Talked pleasantly with customers while taking orders and promoted positive image for business.
• Resolved customer complaints in a professional manner.
• Followed established procedures and requirements for safe food handling, storage and service.
• Wrapped, dated and labeled food items in storage for safety and freshness.
• Replenished food items from inventory and rotated ingredients.