Industrious and forward-thinking Senior Executive Assistant with many years of experience in strategic planning, operational, and administrative requirements. Results-driven and hardworking with skill and resilience to achieve daily operational goals. Focused on maximizing executive productivity by providing exceptional service and coordinating team activities.
Overview
18
18
years of professional experience
3
3
Certifications
Work History
Patient Care Coordinator
Dr. Maureen Tredwell, DDS
Wantagh, New York
09.2022 - Current
Coordinated patient appointments and optimized daily scheduling, reducing wait times and improving patient flow.
Facilitated patient check-in and check-out processes, streamlining operations and enhancing patient satisfaction.
Organized patient appointments and ensured timely follow-up visits for effective care.
Communicated treatment plans clearly to patients, ensuring understanding and comfort.
Fostered a positive environment for patients, family members, and staff through exceptional customer service.
Ensured timely completion and submission of all necessary documentation.
Provided support to dental staff during procedures, ensuring a smooth workflow.
Police Officer
NYPD
Brooklyn, NY
04.2017 - 09.2022
Patrolled assigned areas to enhance public safety and deter criminal activities.
Responded to emergency calls and assisted at crime scenes effectively.
Conducted thorough investigations, gathering evidence and interviewing witnesses.
Enforced laws and regulations, issuing citations for violations.
Compiled detailed reports on incidents, arrests, and investigations to support legal documentation.
Participated in departmental meetings to analyze crime trends and drive operational improvements.
Collaborated with community organizations to strengthen public trust and advance safety initiatives.
Provided testimony in court regarding investigations conducted when required.
Executive Assistant
FDNY EMS Local 2507 & Local 3621
Long Island City, New York
06.2008 - 04.2017
Managed complex calendar for executive team, ensuring timely scheduling of appointments, meetings, and travel arrangements.
Managed executive calendars and scheduled appointments efficiently.
Coordinated comprehensive travel arrangements for senior management and staff, enhancing logistical efficiency and ensuring seamless travel experiences.
Scheduled appointments for executives with external parties such as vendors or suppliers.
Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
Resolved high-priority issues efficiently, utilizing professional administrative discretion.
Maintained confidential records and files related to executive operations.
Managed sensitive information securely, ensuring confidentiality and trustworthiness.
Assisted in the preparation of presentations for board meetings.
Assisted in organizing conferences, seminars, and other events.
Organized company events and team-building activities effectively.
Managed all aspects of catering needs for special events hosted by the organization.
Executed projects and objectives in alignment with executive team and board member directives, supporting strategic initiatives.