With more than two decades of experience in the retail industry, I am a meticulous professional known for specialization across various roles. I excel in assuming responsibilities, operating independently, and maintaining productive communication with customers, colleagues, management, and corporate personnel.
Overview
24
24
years of professional experience
Work History
Merchandising Specialist
Cabela's
05.2018 - Current
Update store signage to match advertised sales and unadvertised promotions
Assemble vendor fixtures and displays
Implement corporate direction for featuring products
Design and print customized store signage to ensure consistent brand image
Collaborate seamlessly with teams of various departments and management staff to execute events and corporate directives
Custom Framing Manager
A.C. Moore Arts And Crafts
07.2005 - 05.2018
Managed a team of four, including establishing priorities, creating/maintaining schedules, and monitoring performance.
Consistently led my department to achieve top-tier revenue performance company-wide
Trained new hires and management staff in custom framing at home store and other store locations
Designed and sold custom picture framing utilizing specialized software (Wizard FrameShop and Specialty Soft)
Used industry expertise and customer service skills to resolve customer concerns and promote loyalty
Vetted all orders for accuracy in measurements, materials, and billing
Maintained sales floor freight and backstock. Ensured inventories were correct via regular cycle counting
Designed and cut mat orders on Wizard CMC
Assembled and built frame and shadowbox orders via measuring, sewing, glass cutting, mat cutting, substrate cutting, and use of standard hand and power tools
Drive sales and store rewards card sign-ups
Visual Merchandising Specialist
Bon Ton
06.1999 - 07.2005
Regularly updated mannequins and seasonal graphics
Installed holiday store décor presentations
Set up promotional materials for new product launches
Stored and organized all props, graphics, and signage
Created and built displays on ledges and other areas where ladders were necessary
Maintained merchandise standards and guidelines throughout the building
Coordinated with department managers on new merchandise placement
Worked in the company's corporate location and on teams that prepared the store for annual investor's meetings and holiday shop directives
Education
Trumbull High School
Trumbull, CT
Skills
Visual Merchandising
Retail Knowledge
Customer Service
Creative Collaboration
Corporate Branding
Design Vision
Timeline
Merchandising Specialist
Cabela's
05.2018 - Current
Custom Framing Manager
A.C. Moore Arts And Crafts
07.2005 - 05.2018
Visual Merchandising Specialist
Bon Ton
06.1999 - 07.2005
Trumbull High School
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