Alison Flowers
West Deptford,NJ
Summary
Experienced Pharmacy Technician with excellent customer service skills. Committed professional with knowledge of service delivery and proven multitasking abilities. Dedicated to ensuring customer satisfaction by providing exceptional service and unmatched support.
Overview
10
10
years of professional experience
Work History
Lead Pharmacy Technician
Wedgewood Pharmacy
Swedesboro, NJ
01.2023 - Current
- Supervised pharmacy technicians and coordinated day-to-day assignments.
- Perform the duties of a pharmacy technician - packaging prepared medications into proper packaging using various equipment.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.
Food Truck Owner/Operator
Potato Patoto Food Truck
West Deptford, NJ
08.2018 - 05.2022
- Responsible for all day to day operations, Hire and train employees
- Plan menus and purchase food and supplies, Prepare and serve food, Operate and maintain POS system.
Office Manager/Customer Service Representative
Techmotion, USA
Remote/Telecommuting
12.2014 - 12.2017
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Scheduling and logistics for all fitness equipment repair techs
- Worked with CRS software
- Responsible for overseeing other virtual office employees
- Processed daily purchase orders and invoices.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Education
B.S. Diagnostic Imaging -
Thomas Jefferson University
Philadelphia, PA12.1993
B.A. Public Affairs -
Columbia College
Columbia, S.C.12.1986
Skills
- Customer Service
- Management
- Microsoft Office
- Scheduling
- Healthcare - Ultrasound, Radiology
- Problem-solving skills
- Pharmacy Software Proficiency
- Customer Relations
Timeline
Lead Pharmacy Technician
Wedgewood Pharmacy
01.2023 - Current
Food Truck Owner/Operator
Potato Patoto Food Truck
08.2018 - 05.2022
Office Manager/Customer Service Representative
Techmotion, USA
12.2014 - 12.2017
B.S. Diagnostic Imaging -
Thomas Jefferson University
B.A. Public Affairs -
Columbia College