Summary
Overview
Work History
Education
Skills
Timeline
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Alison Hickey

Stillwater

Summary

At Zanottis Wine Bar, I excelled as Head Bartender, enhancing patron loyalty through exceptional service and crafting seasonal cocktails. My leadership in training staff on mixology and customer engagement, alongside rigorous cash handling, bolstered our team's performance and reliability. My blend of strong communication and alcohol safety skills significantly contributed to our success.

Overview

1
1
year of professional experience

Work History

Head Bartender

Zanottis Wine Bar
06.2023 - 11.2024
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

High School Diploma -

Central City Community School District
Central City, IA
01-2013

Skills

  • Staff training and supervision
  • Cash handling expertise
  • Attentive service
  • Team leadership
  • Alcohol safety
  • Strong communication skills
  • Highly reliable

Timeline

Head Bartender

Zanottis Wine Bar
06.2023 - 11.2024

High School Diploma -

Central City Community School District

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Alison Hickey