Alison Imhoff
Willoughby Hills,OH
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and able to anticipate customer needs in order to facilitate enjoyable dining experiences. Strong work ethic with willingness to take initiative.
Responsible manager, lifeguard and swim instructor committed to keeping guests safe and happy. Proficient in maintaining pool chemical compositions and using essential First Aid/CPR/AED/WSI training. Offering 7 years of experience providing excellent customer service to pool patrons daily by exemplifying positive attitude and maintaining safety standards.
Overview
8
8
years of professional experience
Work History
Server
Skyline Chili
Oxford, OH
01.2021 - Current
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Manager
City Of Highland Heights
Highland Heights , OH
06.2020 - 08.2021
- Oversaw and managed lifeguard staff by monitoring attendance and performance.
- Interpreted, explained and enforced pool policies and procedures to preserve health and safety of employees and public.
- Assigned work to staff, set schedules and motivated strong performance in key areas.
- Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
Lifeguard and Swim Instructor
City Of Highland Heights
Highland Heights , OH
06.2015 - 08.2021
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
- Saved distressed persons using rescue techniques and equipment.
Education
Zoology
Miami University
Oxford, OH12.2022
High School Diploma -
Mayfield High School
Cleveland, OH05.2018
Skills
- Customer Service and Rapport
- High Volume Dining
- Swim instruction
- First Aid and CPR
- Public safety
- Pool operations
- Dependable and Responsible
Timeline
Server
Skyline Chili
01.2021 - Current
Manager
City Of Highland Heights
06.2020 - 08.2021
Lifeguard and Swim Instructor
City Of Highland Heights
06.2015 - 08.2021
Zoology
Miami University
High School Diploma -
Mayfield High School