Alison Mayon

• Managed high volume dining periods with effective time management and strong multitasking abilities.
• Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
• Cultivated warm relationships with regular customers.
• Oversaw daily operations of service team, delegated tasks, and trained new staff.
• Implemented upselling techniques to boost average check size while still prioritizing guest satisfaction.
• Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.

• Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
• Developed strong rapport with our members through genuine connection-building efforts.
• Enhanced customer experience by providing attentive and personalized service assisting the team with whatever was needed to be done depending on what position I was working that day. Most days ,wearing several hats.

Worked as a bartender/ server at this iconic waterfront restaurant in Morro Bay until pandemic, forced a closure. After working in fine dining for the last 20 years, the Otter Rock provided me the opportunity to learn how to work in a fast paced high volume dining establishment. Gave customers a memorable dining experience while multitasking many duties.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.