Alison Wenzel
Stuart,FL
Summary
Detail-oriented professional with experience in managing appointments and providing administrative support. Known for effective team collaboration and maintaining organized front desk operations, contributing to enhanced customer satisfaction and streamlined workflows.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Dogtopia
Colorado Springs, Colorado
01.2023 - 11.2023
- Greeted clients and their pets, creating a welcoming atmosphere.
- Managed phone inquiries and scheduled appointments efficiently.
- Assisted with client check-ins and check-outs to streamline processes.
- Maintained cleanliness and organization of the front desk area.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Provided administrative support such as filing documents, photocopying and scanning materials.
Combat Engineer
Army
Fort Campbell North, Kentucky
08.2019 - 12.2022
- Trained in the use and maintenance of various firearms and explosive devices for combat readiness.
- Collaborated with team members to execute mission plans, ensuring alignment with operational objectives.
- Maintained tools and equipment to ensure operational readiness and safety.
- Prepared detailed reports and briefings on engineering project status, enhancing decision-making and mission outcomes.
- Provided support and guidance to colleagues, fostering a collaborative work environment that improved task coordination.
- Completed day-to-day duties accurately and efficiently.
Education
Associate of Arts - Business Administration And Management
Indian River State College
Port Saint Lucie, FLSkills
- Customer service
- Data entry
- Multitasking skills
- Communication skills
- Report writing
- Appointment scheduling
Timeline
Front Desk Receptionist
Dogtopia
01.2023 - 11.2023
Combat Engineer
Army
08.2019 - 12.2022
Associate of Arts - Business Administration And Management
Indian River State College