Alison Wesolowski
White Plains,NY
Summary
Driven by a commitment to excellence, I leveraged my time management and customer relationship management skills at Johnson & Johnson to enhance client satisfaction and retention. As a Certified Surgical Technologist and educator, I consistently exceeded service expectations, achieving significant improvements in patient safety and student performance outcomes. Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sales Consultant
Johnson & Johnson
01.2019 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Traveling Certified Surgical Technologist
Cross Country Staffing
09.2014 - 10.2018
- Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Demonstrated adaptability when faced with emergency situations or unexpected complications during surgeries, providing prompt support to surgical teams.
- Assisted surgeons in complex procedures, ensuring efficient completion and minimized complications.
- Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
Certified Surgical Technologist
Orange Regional Medical Center Ormc
08.2010 - 09.2014
- Delivered exemplary assistance and support to surgeons during general, gynecological, orthopedic, neurological, and plastic surgery procedures.
- Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards, and overall facility policies.
Program Director
Orange County BOCES
08.2013 - 06.2014
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Clinical Instructor
Ulster BOCES
08.2011 - 08.2013
- Supervised students during clinical rotations, providing immediate feedback on their performance and suggesting areas for improvement when necessary.
Certified Surgical Technologist
Benedictine Hospital
07.2006 - 08.2010
- Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
Education
Certificate - Surgical Technology
Ulster BOCES
Port Ewen, NY06.2005
Skills
Time Management
Customer Relationship Management
Customer Service/Retention
Product and service knowledge
Territory Management
Certification
- Certified Surgical Technologist - NBSTSA # 100007018
Timeline
Sales Consultant
Johnson & Johnson
01.2019 - Current
Traveling Certified Surgical Technologist
Cross Country Staffing
09.2014 - 10.2018
Program Director
Orange County BOCES
08.2013 - 06.2014
Clinical Instructor
Ulster BOCES
08.2011 - 08.2013
Certified Surgical Technologist
Orange Regional Medical Center Ormc
08.2010 - 09.2014
Certified Surgical Technologist
Benedictine Hospital
07.2006 - 08.2010
Certificate - Surgical Technology
Ulster BOCES