Alison Weyand
Almis Home Healthcare Agency
Columbus,OH
16
years of professional experience
Dedicated and organized team member with extensive customer service and administrative experience. Skilled in managing multiple tasks, maintaining organization, and fostering positive, professional client interactions. Seeking to leverage skills in an administrative role within a professional or healthcare setting.
Work History
Patient Access Representative
1 Year 5 Months- Coordinated insurance verification to streamline patient access and reduce billing discrepancies.
- Managed patient registration processes, ensuring accuracy and compliance with hospital protocols.
- Educated patients on financial assistance programs, facilitating informed decision-making regarding care options.
- Implemented new scheduling software, enhancing appointment management efficiency for clinical staff.
- Collaborated with multidisciplinary teams to resolve patient inquiries and service issues promptly.
Home Health Aide
4 Years 11 Months- Assisted clients with daily living activities, ensuring comfort and dignity.
- Coordinated medication administration and monitored schedules to ensure timely compliance.
- Facilitated transportation to medical appointments and personal errands, enhancing clients' access to necessary services.
- Ensured clean and safe home environment to promote clients' well-being and comfort.
Customer Service Associate
2 Years 3 Months- Resolved customer inquiries and processed shipments to enhance customer satisfaction.
- Ensured inventory accuracy and timely package handling to meet delivery deadlines.
- Assisted customers with printing and logistical services to support operational needs.
General Manager
3 Years 3 Months- Supervised daily operations, enhancing staff management and customer satisfaction.
- Coordinated employee shifts to align workforce availability with business needs.
- Scheduled and coordinated employee shifts to meet business needs.
- Resolved guest concerns promptly, ensuring high levels of customer satisfaction.
Senior Loan Processor
4 Years 3 Months- Guided clients through mortgage application process, ensuring understanding of each step.
- Guided clients through the mortgage application process with clear communication.
- Coordinated with external partners to secure timely approvals, facilitating smoother transactions.
- Maintained strict confidentiality of client information, building trust and compliance with regulations.
Education
High School Diploma
Skills
Appointment Scheduling and Coordination
Patient Interaction and Communication
Microsoft Office proficiency
Microsoft Office and medical software
Inventory Management and Supply Ordering
Patient Record Management
Adaptable and Quick Learner
Timeline
Patient Access Representative
Nationwide Children's Hospital
03.2025 - CurrentRead More
Home Health Aide
Almis Home Healthcare Agency
09.2021 - CurrentRead More
Customer Service Associate
United Parcel Service (UPS)
03.2018 - 06.2020Read More
General Manager
O'Charley's Restaurant
09.2014 - 12.2017Read More
Senior Loan Processor
J.P. Morgan Chase
03.2010 - 06.2014Read More
Groveport Madison High School
High School Diploma
Read More