Alissa Gonzalez
Bakersfield,CA
Overview
24
24
years of professional experience
Work History
Sales Associate
Vans
07.2008 - Current
- Assisted customers by asking open-ended questions to understand their wants and needs.
- Process shipment and replenishing sales floor with merchandise, while keeping to floor set standards.
- Handling customers exchanges or returns offer to order online. Add-on merchandise at register and sign up for rewards program.
Sales Associate
Wet Seal
11.2010 - 12.2011
- Staying up-to-date on all the latest trends and fashions to help style and accessorize customers.
- Assisting customers in fitting rooms while keeping area, clean and organized.
Sales Associate
Pacific Sunwear
11.2007 - 07.2008
- Informed customers of store promotions to encourage additional sale's
- Replenish sales floor while maintaining visual standards.
- Staying knowledgeable on all the surf and skate brands to build customers trust, and loyalty.
Assistant Manager
Styles For Less
09.2003 - 12.2006
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assistant Manager
Rave
09.2000 - 01.2003
- Managing daily store operations and staff supervision.
- Boosted employee morale by recognizing outstanding performance and team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Education
Highland High School
Bakersfield, CA2000
Skills
- Customer Service
- Outgoing Personality
- Cash Register Operation
- Store Opening and Closing
- Shipment Processing
- Problem-solving skills
- Store visuals
Timeline
Sales Associate
Wet Seal
11.2010 - 12.2011
Sales Associate
Vans
07.2008 - Current
Sales Associate
Pacific Sunwear
11.2007 - 07.2008
Assistant Manager
Styles For Less
09.2003 - 12.2006
Assistant Manager
Rave
09.2000 - 01.2003
Highland High School