Alissa Kowalski
Jacksonville,FL
Summary
Recent graduate from the University of North Florida with a Bachelor's Degree in Interdisciplinary Studies and a minor in Communications. Experienced in applying strong communication skills and hands-on experience to contribute to a team. Demonstrated ability to learn quickly, work collaboratively, and ensure a smooth workflow. Seeking an opportunity to leverage skills and grow professionally in a challenging and rewarding environment.
Overview
8
8
years of professional experience
Work History
Desk Operations Specialist
Mayo Clinic
10.2024 - Current
- Answered phones and assisted patients with scheduling.
- Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with patients, and updated records when needed.
- Maintained a well-organized front desk with updated materials, contributing to a welcoming environment for patients.
Elementary School Teacher's Assistant
Collage Day School
09.2020 - 07.2024
- Mentored students, explaining class materials, and helping with specific problems
- Planned and organized class parties, awards and field trips
- Supported students with special needs by providing one-on-one attention and guidance
- Assisted in administering assessments and evaluating student performance data
- Built strong relationships with students, staff and parents
Front Desk Assistant
Advent Health
01.2017 - 05.2019
- Set up front desk each day, including preparing drawers and pulling files
- Provided clerical support, including answering calls and filing paperwork to various offices within hospital
- Collaborated with other volunteers to plan special events or programs for patients
- Answered customer telephone calls promptly and appropriately handled needs.
Education
Bachelor of Arts (B.A.) - Interdisciplinary Studies- Communications
University of North Florida
Jacksonville, FL12-2024
Skills
- Communication
- Teamwork and Collaboration
- Microsoft
- Time management expertise
- Exceptional organization
- Scheduling coordination
Timeline
Desk Operations Specialist
Mayo Clinic
10.2024 - Current
Elementary School Teacher's Assistant
Collage Day School
09.2020 - 07.2024
Front Desk Assistant
Advent Health
01.2017 - 05.2019
Bachelor of Arts (B.A.) - Interdisciplinary Studies- Communications
University of North Florida