Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

TAYLOR NELSON

Mazeppa

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to begin a career to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Desk Operations Specialist

Mayo Clinic
01.2024 - Current
  • Greeted guests entering and exiting facility.
  • Facilitated effective communication between front office personnel, back office staff, and technology teams, promoting cohesive teamwork across departments.
  • Acted as a subject matter expert when training new hires on desk operations, providing guidance and support as they acclimated to their roles.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Kept information confidential and followed HIPAA guidelines to maintain patient trust.
  • Performed various administrative tasks by filing, copying and faxing documents.

Equine Barn Manager

Ron and Michelle Barn
05.2023 - 12.2023
  • Ensure all horses are cared for properly with feeding and exercise program as well as general maintenance around the property including organizing, cleaning, and mowing
  • Managed daily barn operations, ensuring efficient workflow and optimal use of resources.
  • Enhanced overall facility cleanliness with thorough sanitation processes and regular inspections.
  • Monitored overall health and well-being of horses, paying attention to signs of concern.
  • Preserved property by mowing, plowing and moving hay to proper storage locations.
  • Maintained a clean and organized barn environment to ensure the health and safety of equine residents.
  • Transported horses safely and efficiently.

Certified Veterinary Technician

Plainview Veterinary Clinic
01.2019 - 10.2023
  • Consulted with clients about procedures, products, medications, pre/post-operative care of their pets and future scheduling
  • Assisted with surgical procedures by preparing surgery room and instruments, placing intravenous catheters, monitoring anesthesia as well as recovery
  • Developed and maintained relationships with clients and other veterinary professionals
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Educated pet owners on proper animal care practices, contributing to better long-term pet health outcomes.
  • Conducted dental cleanings under veterinarian supervision to maintain oral health in patients.
  • Improved clinic efficiency by maintaining organized medical records and updating patient information promptly.
  • Ensured timely response to emergencies by providing immediate triage assessments and administering first aid when needed.
  • Mentored newly hired veterinary technicians through hands-on training sessions, sharing knowledge of best practices in animal care.
  • Prepared accurate billing statements for clients while addressing any questions or concerns about charges.
  • Maintained a clean and sanitary environment by adhering to strict infection control protocols.
  • Contributed to team success with excellent communication skills and collaboration in multidisciplinary veterinary teams.
  • Provided compassionate nursing care for hospitalized animals, closely monitoring their condition and administering medication as prescribed.
  • Participated in continuing education opportunities to stay current on industry advancements, ensuring the clinic provided up-to-date treatments and services.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Collected and prepared specimens for laboratory testing.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.

Landscaper

T2 Custom Solutions
10.2021 - 05.2023
  • Created and implemented plans for customers projects as a team
  • Manually built a wide range of outdoor patios, retaining walls and concrete platforms
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
  • Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
  • Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
  • Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
  • Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
  • Resolved client concerns promptly by addressing issues professionally and offering viable solutions.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Performed equipment maintenance and repairs to keep tools functional for projects.
  • Designed programs for landscape maintenance, pest management, composting, and other related topics.

Certified Veterinary Technician

Littleton Equine Medical Center
06.2018 - 01.2019
  • Began with an internship at Littleton Equine prior to completing my certification as a Veterinary Technician
  • I was then offered a full-time position working as a Radiology and Anesthesia Technician shortly after
  • I was one of two Technicians responsible for radiographs on any scheduled and emergency appointments as well as providing/monitoring anesthesia for surgical procedures each day
  • With many moving parts in this hospital, it was crucial each employee worked side by side to provide the best patient care and client communication possible
  • Improved clinic efficiency by maintaining organized medical records and updating patient information promptly.
  • Ensured timely response to emergencies by providing immediate triage assessments and administering first aid when needed.
  • Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Participated in continuing education opportunities to stay current on industry advancements, ensuring the clinic provided up-to-date treatments and services.

Education

Certified Veterinary Technician -

Colorado Academy of Veterinary Technology
Colorado Springs, CO
01.2019

Highschool Diploma -

Zumbrota-Mazeppa Highschool
Zumbrota
06.2016

Certified Nursing Assistant -

Zumbrota-Mazeppa Highschool
Zumbrota
09.2014

Skills

  • Communication
  • Computer Skills
  • Ability to Work Under Pressure
  • Effective Time Management
  • Customer service
  • Conflict resolution techniques
  • Teamwork and collaboration
  • Time management
  • Adaptability and flexibility
  • Detail-oriented
  • Self-Starter

Personal Information

Date of Birth: 12/15/97

Certification

Currently enrolled in online sales training courses

Timeline

Desk Operations Specialist

Mayo Clinic
01.2024 - Current

Equine Barn Manager

Ron and Michelle Barn
05.2023 - 12.2023

Landscaper

T2 Custom Solutions
10.2021 - 05.2023

Certified Veterinary Technician

Plainview Veterinary Clinic
01.2019 - 10.2023

Certified Veterinary Technician

Littleton Equine Medical Center
06.2018 - 01.2019

Highschool Diploma -

Zumbrota-Mazeppa Highschool

Certified Nursing Assistant -

Zumbrota-Mazeppa Highschool

Certified Veterinary Technician -

Colorado Academy of Veterinary Technology

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TAYLOR NELSON