Alissa Livingston
Orleans,IN
Summary
Hardworking Medical Receptionist that brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
Memorial Hospital And Health Care Center
2023.10 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Guest Services Receptionist
Holiday Inn Express Hotel Suites
2022.10 - 2023.10
- Played an integral role in improving overall hotel ratings by consistently providing exceptional service and addressing guest needs promptly.
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing inquiries promptly.
- Promoted a positive work environment by collaborating effectively with colleagues from diverse backgrounds.
- Implemented proactive communication strategies to keep guests informed about upcoming events or promotions during their stay.
Education
Associate of Science - Business Administration And Management
Vincennes University
Vincennes, IN05.2024
Skills
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
- Microsoft Office
- HIPAA Compliance
Timeline
Medical Receptionist
Memorial Hospital And Health Care Center
2023.10 - Current
Guest Services Receptionist
Holiday Inn Express Hotel Suites
2022.10 - 2023.10
Associate of Science - Business Administration And Management
Vincennes University
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