Alisson Galvez
Manassas,VA
Summary
Enthusiastic and self-motivated professional with a background in customer service, seeking opportunities in the private sector and government agencies. Dedicated to learning new skills and applying them effectively in daily responsibilities. Passionate about building a successful career by gaining valuable experience and contributing meaningfully to any organization.
Overview
2
2
years of professional experience
Work History
Beauty Concierge
Ulta Beauty Inc.
06.2025 - Current
- Deliver exceptional customer service by providing expert beauty consultations and. personalized product recommendations across skincare, cosmetics, and haircare lines.
- Support daily salon and front desk operations, including appointment scheduling, and client check-ins.
- Collaborate with management to ensure effective communication, seamless scheduling, and superior guest experiences.
- Demonstrate in-depth product knowledge and consultative selling skills to drive revenue and promote customer loyalty.
Student Support Associate
Montessori Public School
04.2025 - 06.2025
- Supported lead teacher in fostering a positive, structured, and engaging classroom environment aligned with Montessori principles.
- Assisted with lesson preparation, classroom activities, and individualized instruction to support students academic and emotional development.
- Provided one-on-one guidance to students, reinforcing learning objectives and promoting confidence and independence.
- Collaborated with teachers and staff to maintain a safe, nurturing, and inclusive learning environment conductive to student success.
Sales & Service Associate
Ledo's Pizza
06.2024 - 03.2025
- Deliver efficient customer service in a fast-paced environment.
- Accurately took and processed orders, and managed cash and credit transactions with precision.
- Collaborated with staff to coordinate orders efficiently and resolve customer concerns promptly.
- Demonstrated strong multitasking and communication skills while upholding company service standards.
Sales & Administrative Support Specialist
Ayala Construction
01.2024 - 05.2024
- Manage client communications, contracts, and financial transactions for residential roofing projects, ensuring accuracy and timely completion of all documentations.
- Prepare and finalize detailed contracts and invoices while processing payments through checks, cash, and electronic systems with precision.
- Communicate directly with customers to schedule estimates, confirm project details, and provide timely follow-ups to maintain client satisfaction.
- Maintain organized digital and physical records of contracts, invoices, and project documentation for efficient reference and compliance.
- Assist with ordering materials and coordinate with roofing crews to ensure project efficiency and adherence to timelines.
- Continue to provide part-time administrative and contract support, contributing to ongoing client relations and operational success.
Retail Sales Consultant
Hollister.Co
07.2023 - 12.2023
- Delivered exceptional customer service while supporting daily store operations in a fast-paced retail environment.
- Restocked merchandise, ensured the sales floor met brand presentation and visual merchandising standards.
- Collaborated with team members to achieve sales goals.
- Demonstrated strong communication, organization, and multitasking skills in a dynamic retail setting.
Education
-
Northern Virginia Community College
Annandale, VAHigh School Diploma -
West Lake High School
Waldorf, MD05-2024
Skills
Strong customer service skills, Contract and invoice oversight, Communication, Process Improvement, Analytical Thinking, Strategic Planning, Team Leadership, Quality Control
Languages
English
Spanish
Timeline
Beauty Concierge
Ulta Beauty Inc.
06.2025 - Current
Student Support Associate
Montessori Public School
04.2025 - 06.2025
Sales & Service Associate
Ledo's Pizza
06.2024 - 03.2025
Sales & Administrative Support Specialist
Ayala Construction
01.2024 - 05.2024
Retail Sales Consultant
Hollister.Co
07.2023 - 12.2023
-
Northern Virginia Community College
High School Diploma -
West Lake High School