Alisson Rodriguez Acuna
Jacksonville
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
7
7
years of professional experience
2021
2021
years of post-secondary education
Work History
Administrative Assistant
Bilbao Law
Jacksonville
04.2024 - 04.2025
- Scheduled appointments between clients and customers and internal staff members.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Handled confidential documents in an organized fashion according to established protocol.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Processed invoices for payment using accounting software applications.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Administrative Assistant
Latorre Law Firm
Jacksonville
08.2022 - 09.2023
- Maintained office supplies inventory by checking stock to determine inventory level.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Compiled data from various sources into organized reports for review by management team.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed office supplies inventory and placed orders when necessary.
- Facilitated communication between different departments within the organization.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Processed invoices for payment using accounting software applications.
- Managed database systems containing customer contact information.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Associate
Amazon
Jacksonville
06.2020 - 08.2022
- Collaborated with other departments to ensure successful product launches.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Recommended, selected and located merchandise based on customer desires.
- Maintained records related to sales for store management.
- Followed all safety protocols while operating packaging equipment or handling hazardous materials.
- Organized packages according to size, weight, destination, or type of product using hand-held scanners.
- Sorted various types of merchandise into designated areas according to established procedures.
- Labeled packages with shipping information such as address labels or colored stickers.
Babysitter
Self Employed Services
Jacksonville
09.2018 - 06.2020
- Assisting with meals, snacks, and bedtime routines for the children.
- Providing a safe environment for children to explore their curiosity and creativity.
- Organizing playdates with other children and providing supervision during outdoor activities.
- Helping older children with homework assignments as directed by parents.
- Maintaining a positive attitude while being patient and understanding with the children.
- Remaining alert at all times while caring for multiple children simultaneously.
- Establishing trust through consistent communication with both parents and kids.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Using problem-solving skills to anticipate potential issues before they arise.
- Completing light housekeeping tasks such as tidying up toys and books.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Transporting children to school, sports activities, or other engagements when necessary.
Education
Associate of Arts - Business Administration
Florida State College
Jacksonville, FL 06.2020 - 06.2025
Robert E. Lee
Jacksonville, FLSkills
- Microsoft Office
- Customer service
- Effective communication
- Problem solving
- Time management
- Scheduling and calendar management
- Cash deposit preparation
- Calendar management
- Microsoft outlook
- File organization
- Phone call answering
- Computer skills
- Mail management
- Strong interpersonal skills
- Professional communication
- Document preparation
- Multi-task management
- Microsoft Office Suite
- Office supply management
- Documentation and reporting
Languages
English
Professional
Spanish
Professional
Timeline
Administrative Assistant
Bilbao Law
04.2024 - 04.2025
Administrative Assistant
Latorre Law Firm
08.2022 - 09.2023
Associate
Amazon
06.2020 - 08.2022
Associate of Arts - Business Administration
Florida State College
06.2020 - 06.2025
Babysitter
Self Employed Services
09.2018 - 06.2020
Robert E. Lee