Alisson C Gomez
Chesterfield,Virginia
Summary
Hospitality professional with background in creating seamless and enjoyable dining experiences for guests. Known for effectively managing guest interactions, reservations, and seating arrangements while maintaining positive and organized environment. Team-oriented with focus on collaboration and adaptability to meet changing needs and ensure guest satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Monica Talley
06.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Input orders accurately into POS terminal, split bills and accepted payments.
Education
No Degree -
Cosby High School
Midlothian, VA05-2026
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cash handling
- Scheduling
- Handling complaints
- Reservation handling
- Table bussing
- Reservation planning
- Menu memorization
- Server support
Certification
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
Languages
Spanish
Native or Bilingual
Extracurricular activities
- Black Student Union
- Student Council Association
- HOSA (Occupations Students of America)
- National Technical Honor Society
- Medical Awareness Club
Timeline
Restaurant Hostess
Monica Talley
06.2023 - Current
No Degree -
Cosby High School
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