Alita Gaddy
Florissant,MO
Summary
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
10
10
years of professional experience
Work History
Operations Manager
T.D Logistiks
Saint Louis, MO
07.2020 - Current
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Conducted employee observations and documented findings.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Managed scheduling, training and inventory control.
Correctional Officer
Missouri Department Of Corrections
Saint Louis , MO
09.2016 - 06.2021
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Inspected cells and conducted random searches of common areas.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Counseled inmates and responded to legitimate questions, concerns and requests.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Conducted investigations of crimes committed within prison.
- Performed head counts, checking cells for missing inmates.
- Used appropriate means to discipline prisoners.
Manufacturing Production Associate
Kelly's Services
Saint Louis, MO
06.2014 - 09.2014
- Inspected components for defects and irregularities before assembly.
- Supported production quality standards by regularly testing and verifying production processes.
- Escalated manufacturing issues to management and quality assurance to identify solutions.
- Donned safety glasses, gloves, and safety shoes to reduce injuries and accidents.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Operated forklift and pallet jacks to unload materials, move loads to staging area or transport over short distances.
Education
CDL TRAINING -
Roadmaster Truck Driving School
Saint Louis,MO01-2024
Associate of Applied Science - Massage Therapy
Allied Medical College
Saint Ann10-2003
Skills
- Performance Reporting
- Maintenance Planning
- Logistics Oversight
- Inventory Management
References
References available upon request.
Timeline
Operations Manager
T.D Logistiks
07.2020 - Current
Correctional Officer
Missouri Department Of Corrections
09.2016 - 06.2021
Manufacturing Production Associate
Kelly's Services
06.2014 - 09.2014
CDL TRAINING -
Roadmaster Truck Driving School
Associate of Applied Science - Massage Therapy
Allied Medical College
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