Aliya Docks Baca
Bellflower,CA
Summary
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
1
1
year of professional experience
Work History
Sales Associate
JD Sports
05.2024 - Current
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Wrapped, boxed and weighed bakery department products.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Prepared merchandise for sales floor by pricing or tagging.
- Performed cash, card, and check transactions to complete customer purchases.
- Used in-store system to locate inventory and place special orders for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Sales Associate
Halloween Depot
09.2023 - 10.2024
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Listened to customer needs and desires to identify and recommend optimal products.
Sales Associate
Claire's Stores
11.2023 - 01.2024
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Buena Vista High School
Lakewood, CA06.2024
Skills
- Problem-solving skills
- Time Management
- Display Setup
- Goal-Oriented
- Excellent people skills
- Customer Service
- Verbal/written communication
- Conflict Resolution
- Merchandising knowledge
- Stocking and Receiving
- Cash handling
- Multi-tasking strength
- Outgoing personality
Timeline
Sales Associate
JD Sports
05.2024 - Current
Sales Associate
Claire's Stores
11.2023 - 01.2024
Sales Associate
Halloween Depot
09.2023 - 10.2024
High School Diploma -
Buena Vista High School