Aliya Samowitz
Rexburg,ID
Summary
I love to work with people. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Reliable Outgoing Greeter with personable demeanor and outstanding knowledge of customer service. Adept at quickly verifying purchase receipts and answering questions kindly and comprehensively. Highly detail-oriented with commitment to professionalism and excellence. Successful at directing customers efficiently and answering questions thoroughly. Hardworking and passionate job seeker with strong organizational skills eager to learn and grow. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Cashier
Chick-fil-A
04.2023 - Current
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
- Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
- High Paced
Customer Service Representative
Preventive Pest Control
07.2022 - 12.2022
- Investigated and resolved customer inquiries and complaints quickly.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Sales Associate
Target
11.2021 - 06.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Developed strong rapport with customers and created positive impression of business.
- Recommended complementary purchases to customers, increasing revenue.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Clinical Assistant
Dr. Dansie
07.2020 - 08.2021
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
- Assisted in minor surgical procedures under direct supervision of healthcare providers, ensuring patient safety and comfort.
- Performed medical records management, including filing, organizing and scanning documents.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Contributed to a positive clinic environment by maintaining cleanliness and organization in examination rooms.
Education
Social Work
Providence Hall High School
05.2019
Skills
- Customer Service
- Hard Working
- Communication Skills
- Teamwork Leadership
- Creativity
- Time management
- Fast learner
- Work under pressure
- Ability to work in a team
- Conflict Resolution
- Problem Solving
- Inventory Stocking
- Ability to Lift 50 pounds
- Payment Processing
- Safety and Cleanliness Standards
- Reliability and punctuality
- Active Listening
- Patience and Empathy
References
- Connor Zindel, Preventive Pest Customer Service Representative, (480) 277-0203, utah.preventive@gmail.com
- Dr. Chase Dansie, Dansie Orthodontics Orthodontist Assistant, (801) 884-3095, smile@dansieorthodontics.com
Timeline
Cashier
Chick-fil-A
04.2023 - Current
Customer Service Representative
Preventive Pest Control
07.2022 - 12.2022
Sales Associate
Target
11.2021 - 06.2022
Clinical Assistant
Dr. Dansie
07.2020 - 08.2021
Social Work
Providence Hall High School