ALIYAH BOURGEOIS
WALGREENS
HOUSTON,TX
1
Certification
7
years of professional experience
Detail-oriented Certified Pharmacy Technician with hospital pharmacy experience in medication preparation and safety. Demonstrates strong leadership in team collaboration and problem-solving within fast-paced healthcare settings. Committed to enhancing pharmacy operations, improving turnaround times, and ensuring safe patient care. Seeking to leverage clinical and operational expertise for continued growth in the healthcare field.
Work History
Certified Pharmacy Technician
2 Years 7 Months- Provide accurate and timely medication preparation, dispensing, and distribution in a high-volume hospital pharmacy while prioritizing patient safety and quality of care.
- Process medication orders, perform order entry, prepare medications, and utilize automated dispensing technology while adhering to hospital policies and regulatory requirements.
- Collaborate closely with pharmacists, nurses to ensure medications are available when needed and resolve medication-related issues efficiently.
- Prioritize STAT, time-sensitive, and antibiotic orders to support pharmacy turnaround-time (TAT) goals and timely patient treatment.
- Identify dispensing discrepancies, medication alerts, and workflow barriers and take appropriate action to prevent errors and improve medication safety.
- Support inventory management, medication restocking, expiration-date monitoring, and controlled-substance procedures to maintain medication availability and regulatory compliance.
- Participate in quality-improvement initiatives designed to increase pharmacy efficiency, reduce dispensing-alert overrides, improve turnaround times, and strengthen medication safety practices.
- Maintain detailed documentation and follow established procedures related to medication handling, storage, preparation, and distribution.
- Demonstrate strong attention to detail and ability to prioritize competing demands in a fast-paced hospital environment while maintaining accuracy and productivity.
Certified Pharmacy Technician-
4 Years- Prepared and dispensed prescriptions, filling 200-500 orders daily while managing inventory for over 800 medications. Facilitated daily interactions with over 300 customers and patients by processing prescriptions, addressing inquiries, billing insurance, and collecting payments. Assisting and answering phone calls with over 5 lines. Resolved customer concerns while maintaining strict confidentiality and upholding HIPAA laws.
- Managed medication dispensing processes to ensure accuracy and safety for patients.
- Trained and mentored junior pharmacy technicians in operational procedures and best practices.
- Collaborated with pharmacists to optimize inventory management and medication availability.
SHIFT LEADER-
1 Year 6 Months- Interacted with customers, managed product transactions, resolved conflicts, led front-end cashiers, scheduled breaks and meals, and assigned tasks to ensure completion of daily objectives. Handled safe counts involving large amounts of money, ensuring accuracy and security. Communicated with store manager to align on district goals and enhance store productivity.
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members, fostering a culture of excellence and collaboration.
- Managed inventory levels, optimizing stock replenishment processes to enhance availability.
DESINATED HITTER-
1 Year 9 Months- Utilized pharmacy software to manage prescriptions and enhance service delivery.
- Engaged customers and patients by providing personalized assistance with products and services.
- Streamlined operations by implementing efficient workflow processes, enhancing overall team productivity.
Education
Associates of Science - Biology
Skills
Medication preparation
Quality Improvement
Attention to Detail
Prioritization
Time management
Inventory management
Workflow Optimization
Problem solving
Decision-making
Team management
Pharmacy Collaboration
Certification
- PTCB CPhT Certified
- Sterile Compounding Certified
- Adult, Child and Baby First Aid/ CPR/ AED Certified
Timeline
Certified Pharmacy Technician
Memorial Hermann TMC
02.2024 - CurrentRead More
Certified Pharmacy Technician-
WALGREENS
09.2022 - CurrentRead More
SHIFT LEADER-
WALGREENS
03.2021 - 09.2022Read More
DESINATED HITTER-
WALGREENS
06.2019 - 03.2021Read More
San Jacinto College
Associates of Science from Biology
Read More