Aliyah Brown
Knoxville,Tn.
Summary
Dynamic Sales Associate with a proven track record at Sam's Wholesale Club, excelling in customer service and relationship building. Skilled in cash register operation and adept at fostering team collaboration, I consistently enhance store performance and drive customer loyalty through effective communication and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Sales Associate
Sam's Wholesale Club
05.2019 - 07.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Karns High School
Knoxville, TN05-2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Exceptional customer service
- Relationship building
- Outgoing personality
- Verbal/written communication
- Cash register operation
- Client service
Accomplishments
Girl Scout all the way through High School
Timeline
Sales Associate
Sam's Wholesale Club
05.2019 - 07.2025
Karns High School
Similar Profiles
Sui C ParSui C Par
Sushi Chef at Sam's Wholesale ClubSushi Chef at Sam's Wholesale Club
Shemia CoxShemia Cox
Frontline Member Associate at Sam's Wholesale ClubFrontline Member Associate at Sam's Wholesale Club
Tammy GoutierezTammy Goutierez
Merchandiser/Customer Service at Sam's Wholesale ClubMerchandiser/Customer Service at Sam's Wholesale Club
Jason T. ArmstrongJason T. Armstrong
PTA / Certified Functional Strength Coach at St Luke’s Physical Therapy / Fitnesspoint Gym, PRN OutpatientPTA / Certified Functional Strength Coach at St Luke’s Physical Therapy / Fitnesspoint Gym, PRN Outpatient
Osvaldo MandujanoOsvaldo Mandujano
Kitchen Shift Leader at Chick-fil-AKitchen Shift Leader at Chick-fil-A