Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Trainable and committed to creating a warm and inviting atmosphere.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Hostess
Whitey's Fish Camp
02.2024 - 08.2024
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Cashier
Kirkland's Home
05.2023 - 02.2024
Greeted customers entering the store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Assisted customers with returns, refunds, and resolving transaction issues.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Civil Engineering
University of Central Florida
Orlando, FL
05.2028
High School Diploma -
Clay High School
Green Cove Springs, FL
05.2024
Skills
Customer Service
Strong multitasking
Greeting guests
Active Learning
Cleanliness and hygiene
Table Bussing
Certification
Allergen Awareness Training Certification 2024
Florida Food Handler Certification 2024
COVID-19 Awareness for Food Service Certification 2024