Skilled at completing daily assignments and contributing to learning towards team success. Always willing to take on any tasks adapts quickly to new needs and policies.
Overview
6
6
years of professional experience
Work History
Hostess
Twin Peaks Restaurants
Boise, ID
03.2019 - 01.2021
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Hostess
O'CRAB
Las Vegas, NV
01.2021 - 09.2022
Optimized drink-making efficiency by mastering the use of various bar equipment and tools, such as cocktail shakers, muddlers, and
Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
Handled customer complaints professionally, resolving issues in a timely manner to maintain guest satisfaction.
Hostess
LUPO BY WOLFGANG PUCK
Las Vegas, NV
09.2022 - 12.2022
Company Overview: Wolfgang Puck Fine Dining Group standards are eye contact, smile, speak first, engage in polite conversation and use the guest last name
The essential Hospitality standards must be used at all times
Escort and see guests to their table or Reserve table, handle process telephone in person reservations to document Open Table systems and maintain knowledge of the menu including daily specials
Wolfgang Puck Fine Dining Group standards are eye contact, smile, speak first, engage in polite conversation and use the guest last name
Waitress, Lead Bartender
Giggy Ds Pub & Grill
Las Vegas, NV
10.2023 - 09.2024
Provided prompt and courteous service to patrons in a fast-paced bar setting
Maintained a clean, organized and fully-stocked bar area
Adhered to all safety and sanitation regulations in the preparation and service of beverages
Supported bartenders by restocking and replenishing bar inventory and supplies.
Server, Bartender
RAINFOREST CAFE
Las Vegas, NV
09.2024 - Current
Company Overview: Rainforest Cafe is a fully immersive experience with nature sounds, life like moving jungle animals and a simulated rain shower
Ensure guest received an exceptional dining experience
Serve guest in a timely and proficient Manner and is attentive to their needs
Always practice responsible alcohol service in accordance with the state / local laws
Cash handling, closing out all checks in an orderly timely fashion up on service that presenting payment
Menu knowledge to be extensively aware, and be able to describe food, drink and special menu
RFC prides themselves on making sure all of the aspects of dining are pointed out to the guests as you're seating them and attending to their needs along with maintaining a good flow in the restaurant
As a server I had to have & maintain full and extensive knowledge of our drinks, both alcoholic and nonalcoholic and additionally food menu knowledge and presentation
I made sure that the guests beverage and food orders were taken in a timely manner along with making sure they knew all the fine points and extras offered on our menus as well as assuring communication and timely service
Rainforest Cafe is a fully immersive experience with nature sounds, life like moving jungle animals and a simulated rain shower
Manager on Duty ( Serving and Bartending Included) at Alto Lakes Golf and Country Club / Outlaw GrillManager on Duty ( Serving and Bartending Included) at Alto Lakes Golf and Country Club / Outlaw Grill