Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aliyah Morales

Summary

Dedicated service professional with a strong background in both serving and restaurant management. Passionate about providing outstanding guest experiences, building customer relationships, and maintaining smooth operations in busy environments. Reliable, detail-oriented, and highly adaptable with a warm personality and a drive to succeed.

Overview

8
8
years of professional experience
1
1
year of post-secondary education

Work History

Server

Cracker Barrell Old Country Store
Santa Maria
02.2019 - 04.2024
  • Provided exceptional customer service to enhance dining experiences.
  • Took orders from customers accurately and in a timely manner.
  • Completed cleaning duties by sweeping and mopping floors, and tidying up server stations.
  • Recommended wine pairings and menu items increasing sales
  • Handled high-volume service with efficiency and accuracy
  • Resolved guest issues promptly, ensuring satisfaction and maintaining a positive experience

Shift Lead

Pizza Hut
Santa Maria
06.2016 - 03.2019
  • Supervised team members during busy shifts to ensure efficient service
  • Assisted in training new employees on shift operations to enhance team readiness.
  • Managed inventory levels to ensure stock availability during peak hours.
  • Monitored food safety practices to comply with health regulations.
  • Verified cash drawer accuracy during opening and closing shifts to prevent discrepancies.

Education

License - Cosmetology

Lucia Mar Unified School District
01.2025 - 04.2026

Pioneer Valley High School
Santa Maria, CA

Skills

  • Customer Service
  • Quality Control
  • Sanitation Methods
  • Conflict Resolution
  • Multi-Tasking
  • Time Management
  • Highly Motivated
  • Reliabile

Timeline

License - Cosmetology

Lucia Mar Unified School District
01.2025 - 04.2026

Server

Cracker Barrell Old Country Store
02.2019 - 04.2024

Shift Lead

Pizza Hut
06.2016 - 03.2019

Pioneer Valley High School
Aliyah Morales