Summary
Overview
Work History
Education
Skills
Ida and Joseph Ruseitti Scholarship Recipient
Interests
Timeline
Generic

Aliyah Pabey

Summary

Professional with experience in fostering supportive and inclusive living environments. Skilled in conflict resolution, crisis management, and event planning. Strong focus on team collaboration and achieving results. Reliable and adaptable, with natural ability to connect with and support diverse groups of residents. Passionate and responsible with proficiency in empowering individual self-sufficiency. Attentive care professional focusing on individuals' unique needs and comforts. Empathetic cultivator of safe and nurturing environment for building meaningful relationships with people. Accomplished Sales Associate with a proven track record, excelling in sales development and exceptional communication. Demonstrated expertise in inventory control and payment processing, alongside fostering strong customer relationships. Skilled in POS software and team collaboration, significantly enhancing operational efficiency and customer satisfaction. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience

Work History

Checkout Advocate

Target
08.2024 - Current
  • Developed relationships with regular shoppers by remembering preferences, providing personalized recommendations, resulting in increased loyalty among clientele.
  • Handled returns and exchanges in a professional manner, adhering to store policies.
  • Mentored new employees on checkout procedures and best practices for effective customer interactions.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Assisted customers with bagging items, displaying excellent customer service skills.
  • Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Assisted in emergency situations as required while adhering strictly to safety protocols.
  • Consistently met or exceeded performance metrics related to transaction speed and accuracy rates while maintaining a friendly demeanor towards customers.

Sales Associate

Thruway Sporting Goods
01.2024 - 05.2024
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Managed efficient cash register operations.

Cashier

ShopRite
12.2022 - 08.2023
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Learned duties for various positions and provided backup at key times.
  • Helped customers complete purchases, locate items, and join reward programs.

Host

City Winery
06.2021 - 09.2022
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Maintained balanced cash drawer with correct money values and accurate documentation.

Education

High School Diploma -

Valley Central High School
Montgomery, NY
06-2023

Bachelor of Science - Criminal Justice

University of New Haven
West Haven, CT
05.2027

Skills

  • Sales Development
  • Inventory Control
  • Analytical Thinking
  • Time management abilities
  • Adaptability
  • De-Escalation Techniques
  • Contract Preparation
  • Team Collaboration
  • Exceptional Communication
  • Professional Appearance
  • Relationship Building
  • Conflict Resolution

Ida and Joseph Ruseitti Scholarship Recipient

  • I was rewarded with the this scholarship for being an outstanding student with ongoing personal and academic advancements. All throughout high school was determined on not only farthing my academic achievements , but also giving back to my school in ways i could. As well as being a good upper class and classmate to my peers. Always continuing spreading kindness.

Interests

  • Enjoy participating in working out for overall physical and mental well-being
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Crafting and DIY Projects
  • Food Tourism
  • Volunteering
  • Blogging/Vlogging
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Gardening

Timeline

Checkout Advocate

Target
08.2024 - Current

Sales Associate

Thruway Sporting Goods
01.2024 - 05.2024

Cashier

ShopRite
12.2022 - 08.2023

Host

City Winery
06.2021 - 09.2022

High School Diploma -

Valley Central High School

Bachelor of Science - Criminal Justice

University of New Haven
Aliyah Pabey