Summary
Overview
Work History
Education
Skills
Timeline
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Aliza Brown

Trenton,MI

Summary

Dynamic professional with a proven track record at Comerica Bank, excelling in customer relationship management and conflict mediation. Recognized for enhancing customer satisfaction and effectively managing cash operations. Detail-oriented and trustworthy, I thrive in fast-paced environments, consistently delivering exceptional service and fostering a positive company culture.

Overview

2
2
years of professional experience

Work History

Bank Teller

Comerica Bank
Woodhaven, MI
07.2023 - Current
  • provide excellent customer service
  • Processed customer transactions efficiently and accurately at a leading financial institution.
  • Assisted customers with account inquiries, providing detailed product information.
  • Managed cash drawer, balancing funds at the beginning and end of each shift.
  • Resolved customer issues promptly, maintaining high satisfaction levels through effective communication.

Assistant Manager

X Golf
Woodhaven, MI
05.2023 - Current
  • Assisted in managing daily operations and staff scheduling for enhanced service delivery.
  • Trained new employees on company policies and customer service standards effectively.
  • Resolved customer inquiries and complaints promptly, ensuring satisfaction with services provided.
  • Managed customer service inquiries and complaints in a timely manner.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Team Leader

Party City
Taylor, Michigan
05.2023 - 04.2024
  • Offered training and support to keep team members motivated and working toward objectives.
  • Delegated daily tasks to team members to optimize group productivity.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.

Education

High School Diploma -

Summit Academy North High School
Romulus, MI
06-2022

Skills

  • Public Interaction
  • Company Culture and Values
  • Conflict Mediation
  • Detail Oriented
  • Time Management
  • Customer relationship management (CRM)
  • Listening and comprehension
  • Money management
  • Multitasking and organization
  • Trustworthiness and integrity

Timeline

Bank Teller

Comerica Bank
07.2023 - Current

Assistant Manager

X Golf
05.2023 - Current

Team Leader

Party City
05.2023 - 04.2024

High School Diploma -

Summit Academy North High School

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