Alizelt Diaz
Waukegan,IL.
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Dedicated Medical Assistan. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Property Manager
Willow Wind Apartments
Waukegan, IL
08.2020 - Current
Developed and implemented strategic plan for property management.
Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Certified Medical Assistant
Assured Healthcare
Gurnee, IL
10.2016 - 07.2018
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Contributed to efficient office operations by triaging patients by severity of medical complaint.
Water Attended
Six Flags Great America
Gurnee, IL
06.2014 - 07.2015
- Team skills/ team oriented/team player •Communication skills with public, fellow employees, supervisors, and customers.
Education
Diploma -
Computer Systems Institute
2015
High School Diploma -
Waukegan High School Brookside Campus
2014
Skills
- Communication skills
- CPR
- Phlebotomy
- Team player
- Customer service
- Bilingual
- Collecting vital signs
- Performing patient intakes
Certification
(CPT) Certified Phlebotomy Technician 02/2015 •CPR/AED Healthcare Provider – American Red Cross 09/2014 •Customer Service Certification 06/2014 •(CCMA) Certified Clinical Medical Assistant anticipating 04/2015, Pathology •CPR/AED •Clinical Procedures
Timeline
Property Manager
Willow Wind Apartments
08.2020 - Current
Certified Medical Assistant
Assured Healthcare
10.2016 - 07.2018
Water Attended
Six Flags Great America
06.2014 - 07.2015
Diploma -
Computer Systems Institute
High School Diploma -
Waukegan High School Brookside Campus
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