Allaa Chami
Miami,Florida
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and able to anticipate customer needs in order to facilitate enjoyable dining experiences. Strong work ethic with willingness to take initiative.
Communicative server dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances.
Overview
3
3
years of professional experience
Work History
Server
Layali Miami
Miami, United States
09.2020 - 02.2021
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Increased sales significantly by upselling higher-end products to customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Managed over 60 customers daily, and increased sales by 12%.
Tutor
House Tutor
Beirut
04.2018 - 06.2020
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Maintained detailed files and created charts tracking students learning progress.
- Provided appropriate learning materials for students.
Restaurant Hostess
Layali Miami Restaurant
Miami, FL
09.2020 - 01.2021
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
- Managed to assist 60 customers
Education
Associate of Science - Biology
Miami Dade College
Miami, FL07.2021
Skills
- Transactions and Cash Handling
- PPE Guideline Compliance
- Cleaning and Sanitizing
- Cool Under Pressure
Bilingual (English and Arabic)
Fluent in both languages.
Languages
Arabic
Professional Working
English
Professional Working
Timeline
Server
Layali Miami
09.2020 - 02.2021
Restaurant Hostess
Layali Miami Restaurant
09.2020 - 01.2021
Tutor
House Tutor
04.2018 - 06.2020
Associate of Science - Biology
Miami Dade College
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