ALLAN COX
Lakeland,FL
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. With proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
11
11
years of professional experience
Work History
Sales Representative
Breakthru Beverage
03.2024 - Current
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Organized client visits, presentations, product demonstrations.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Performed regular follow-ups with prospects to close deals in a timely manner.
Account Representative
Breakthru Beverage
06.2023 - 03.2024
- Provided excellent customer service to ensure client satisfaction.
- Developed and maintained strong relationships with clients, vendors and colleagues.
- Identified opportunities to increase revenue and promote high margin products.
- Analyzed market trends to identify areas of opportunity for the company.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Reset store displays for special events and seasonal merchandise changes.
Sales Representative
Florida Gourmet Beverage
01.2020 - Current
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Contacted new and existing customers to outline benefits of products.
- Improved overall customer purchasing experiences to promote steady revenue.
- Continuously met sales goals via strategic prospecting.
Asst. Sales Consultant
ABC Fine Wine & Spirits
03.2022 - 06.2023
- In profit driving tasks to ensure monthly numbers were achieved
- Help Guests locate items required for Events they are hosting and promoting
- Build relationships with guests to ensure future sales to achieve sales goals
- Assist Store Lead & Assistant Lead in ensuring correct inventory for fiscal and year end inventory
- Ensure inventory was kept full for sales incentives and store margin
Aquatic Specialist
ACI Aquaculture
05.2021 - 02.2022
- Was responsible for all aspects of stock care, including packing and shipping of animals to customers around the country
- Followed safety-based and successful protocols to build and maintain large scale aquarium systems
- Kept detailed service records for aquaculture farm stability
- Dipped or bathed animals in the appropriate applications to control parasites
- Observed animals and reported any signs of illness to the Owner.
Store Manager and Grocery Manager
Fausto's Food Palace
10.2018 - 05.2021
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly
- Submitted reports to senior management to aid in business decision-making and planning
- Examined incoming inventory, merchandised shelves and prevented shrinkage
- Motivated employees to success and pointed out areas of improvement, which bolstered efficiency rates.
Collection Manager and Diver
Morphologic
05.2013 - 09.2018
- Trained and mentored new employees on collection methods, documentation requirements and performance strategies
- Supervised staff of collectors, monitoring phone calls and letters
- Accessed credit records to evaluate customer credit histories
- Adhered to established guidelines to increase profits and collect supplier payments
- Updated information and documented collections in a State of Florida computer database.
Education
Associate of Arts - Business Administration And Management
Florida Gulf Coast University
Associate of Science -
College of The Florida Keys
Skills
- Customer service and assistance
- Supply level management
- Goal-Oriented
- Customer Engagement
- Store activity coordination
- Coordination of inventory
- Verbal and written communication
- Relationship building
- Inventory management
- Positive and well-trained professional with interests in visual merchandising and grocery store activity coordination
- Sales Proficiency
Timeline
Sales Representative
Breakthru Beverage
03.2024 - Current
Account Representative
Breakthru Beverage
06.2023 - 03.2024
Asst. Sales Consultant
ABC Fine Wine & Spirits
03.2022 - 06.2023
Aquatic Specialist
ACI Aquaculture
05.2021 - 02.2022
Sales Representative
Florida Gourmet Beverage
01.2020 - Current
Store Manager and Grocery Manager
Fausto's Food Palace
10.2018 - 05.2021
Collection Manager and Diver
Morphologic
05.2013 - 09.2018
Associate of Arts - Business Administration And Management
Florida Gulf Coast University
Associate of Science -
College of The Florida Keys