Alleah Louise Marshall
Springfield,MO
Summary
Dedicated and detail-oriented recent graduate from DeVry University with a degree in Medical Billing and Coding. Proficient in ICD-10, CPT, and HCPCS coding systems, with hands-on experience through internships and coursework. Strong understanding of healthcare regulations and compliance, coupled with excellent organizational and analytical skills. Eager to leverage academic knowledge and practical training to contribute to a dynamic healthcare team. Committed to accuracy and efficiency in billing processes, aiming to enhance patient care through effective communication and collaboration. Seeking an entry-level position to kickstart a career in medical billing and coding.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Records Clerk
Perimeter Healthcare
Springfield , MO
10.2023 - 04.2024
- Processed incoming medical records requests.
- Maintained a secure filing system for confidential documents.
- Reviewed patient charts for accuracy and completeness.
- Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
- Conducted periodic audits of physical documentation versus electronic health records.
- Performed quality assurance reviews of medical records for accuracy and completeness.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Managed release of information requests and identified requestors as patient, relation or provider.
Mental Health Technician
Perimeter Healthcare
Springfield, MO
10.2023 - 04.2024
- Implemented therapeutic techniques such as art therapy, recreational therapy or music therapy.
- Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
- Actively participated in continuing education programs related to mental health care delivery.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
- Provided excellent service to patients through personable communication.
Licensed Insurance Agent
MMA
Springfield, MO
12.2022 - 10.2023
- Conducted customer needs assessments to identify appropriate coverage levels and options.
- Advised clients on their insurance needs and coverage options based on individual requirements.
- Processed policy changes, renewals, cancellations, claims and other related paperwork accurately and timely.
- Provided assistance with billing inquiries, payment processing, and customer service issues.
- Researched complex underwriting issues and provided solutions for customers' satisfaction.
- Maintained accurate records of client information including contact details and policy changes.
- Resolved disputes between customers and insurers by researching and interpreting policy language.
- Responded promptly to customer inquiries via phone calls or emails in a professional manner.
- Kept an electronic book of business that I had to develop and keep updated myself.
Associate
Walmart
Mountain View, MO
04.2020 - 11.2022
- Helped customers locate items within the store using the inventory system.
- Trained new associates on store operations, policies, and procedures.
- Performed cash register functions accurately and efficiently.
- Participated in weekly team meetings to discuss sales goals and strategies.
- Built and maintained relationships with peers and upper management to drive team success.
- Stocked sales floor and assisted in product movement and merchandising plans.
CNA
Ozarks Medical Center
West Plains, MO
12.2018 - 04.2020
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Pulled cardiac sheaths with a nurse on the floor after coming back from the cath lab.
- Placed leads on patients and helped perform ECGs.s.
- Monitored heart fluctuations and reported any changes to the nurses and doctor.
- Collected specimens from patients for laboratory testing purposes.
CNA
Birch Tree Center
Birch Tree, MO
05.2018 - 12.2018
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Education
Medical Billing And Coding
DeVry University
Downers Grove, IL09-2024
High School Diploma -
Mountain View Birch Tree High School
Mountain View, MO05-2018
Skills
- HIPAA Compliance
- Anatomy and physiology
- Insurance Verification
- Medical software applications
- Medical terminology expertise
- Organizational abilities
- Records Management
- Data Entry
- Communication Skills
- Skilled In Technology
- Medical Terminology
- Inventory Coordination
- Record maintenance
- Filing procedures
Certification
- Licensed CNA
- Licensed Insurance Agent
- Undergraduate Medical Billing and Coding
References
References available upon request.
Timeline
Medical Records Clerk
Perimeter Healthcare
10.2023 - 04.2024
Mental Health Technician
Perimeter Healthcare
10.2023 - 04.2024
Licensed Insurance Agent
MMA
12.2022 - 10.2023
Associate
Walmart
04.2020 - 11.2022
CNA
Ozarks Medical Center
12.2018 - 04.2020
CNA
Birch Tree Center
05.2018 - 12.2018
Medical Billing And Coding
DeVry University
High School Diploma -
Mountain View Birch Tree High School
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