Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Allen Cooper

Wilmington,NC

Summary

Dynamic operations leader with a proven track record at Dennis Caspary Productions, enhancing productivity through strategic initiatives and performance metrics. Skilled in customer service and problem-solving, I excel in fostering teamwork and driving efficiency, resulting in improved service delivery and client satisfaction across multiple projects.

Overview

17
17
years of professional experience

Work History

Sales Associate

Endless Talent LLC
10.2022 - 05.2025
  • Cultivated strong customer relationships through active listening and personalized service.
  • Assisted in training new sales team members on product knowledge and sales techniques.
  • Collaborated with management to develop effective merchandising strategies for increased product visibility.
  • Analyzed customer feedback to identify trends and improve sales approaches.

National Director of Operations

Dennis Caspary Productions
01.2016 - 02.2021
  • Led nationwide operational strategies to enhance productivity and streamline processes across multiple projects.
  • Developed and implemented performance metrics, improving efficiency of production workflows significantly.
  • Oversaw budgeting and resource allocation, ensuring optimal use of materials and workforce across productions.
  • Coordinated cross-departmental teams to align project goals with operational capabilities and client expectations.

Regional Director of Operations

KC Productions
01.2008 - 01.2015
  • Streamlined operational processes to enhance efficiency and reduce costs across multiple regional sites.
  • Led cross-functional teams in implementing strategic initiatives, improving overall service delivery and client satisfaction.
  • Developed and executed training programs for staff, fostering skill enhancement and operational excellence.
  • Analyzed performance metrics to identify areas for improvement, driving data-informed decision-making across operations.

Education

Computer Technology

Wake Forest Rolesville High School
Wake Forest, NC
06-2005

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Goal oriented
  • Outgoing personality
  • Client service
  • Customer needs assessment
  • Meeting deadlines
  • Professional demeanor
  • Shipment processing

Timeline

Sales Associate

Endless Talent LLC
10.2022 - 05.2025

National Director of Operations

Dennis Caspary Productions
01.2016 - 02.2021

Regional Director of Operations

KC Productions
01.2008 - 01.2015

Computer Technology

Wake Forest Rolesville High School

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Allen Cooper