Allen Goodine

Seasoned professional installation and bi-annual preventative maintenance of dispensing equipment in the food service sector

Diagnose troubleshoot and repair sanitizing and soap dispensing equipment and under-counter dish washing equipment

Increased customer satisfaction by providing prompt and efficient on-site support

Excellent communication skills with site managers and owners regarding equipment operation, installation coordination and training for products

• Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
• Minimized operational costs through efficient inventory management of spare parts and tools needed for field service activities.
• Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
• Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Followed safety procedures to avoid injuries in field.
• Responded quickly to emergency maintenance requests for timely on-call support.
• Operated hand tools and power equipment according to company safety procedures.
• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
• Discussed and recommended service options with customers and explained costs involved.
• Maintained personal field response vehicle stocked with repair and replacement parts valued over $8000.
• Tested systems, noting issues and completing preventive maintenance.
• Demonstrated to customers proper methods for operating equipment after it had been installed.