Allen Ikemba
Teacher
Lubbock,TX
Summary
Results-oriented professional with 8.5+ years of experience and proven knowledge of course design, curriculum development, and classroom management. Aiming to leverage my skills to successfully become part of a team that strives for excellence across multiple realms of athletics, education and life. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
Work History
Educator/ Coach
Coronado High School
11.2021 - Current
- Responsible for organizing and implementing an instructional program for students
- Preparing educational plans annually for each student based on individually assessed needs in accordance with district procedures
- Preparing lesson plans for each student
- Coaching young men and women to excel at competition.
Investigator
DFPS - Children’s Protective Services
02.2020 - 10.2021
- Field Calls from Concerned People - receive calls from people worried about children being abused
- These concerned people are typically neighbors or family members
- This responsibility includes writing down information and following up by creating an investigation if necessary
- Check Children for Signs of Abuse - upon investigation opening, investigators inspect affected children for signs of child abuse
- Interview Case Principals - interview collaterals close to the case, such as family members, schoolteachers, doctors, and more
- Document All Investigations - document all interactions with the child and alleged abusers, including phone calls, interviews, and in-person visits.
Financial Sales Advisor/ TX General Lines Agent
BBVA Compass Bank
01.2018 - 02.2020
- Market retail banking products and services to consumer and small business customers, face to face or over the phone, in order to grow, retain and maximize profit for the bank
- Offer customized banking solutions to customers utilizing the account recommendation tool (ART) to capture the customer conversation and needs
- Utilize Customer Relationship Management (Salesforce) to manage customer contact and leads to maximize new and existing deposit relationships through the selling of retail banking products
- Work closely with service staff to help customers achieve maximum financial potential (savings, retirement planning, etc.)
Store Manager
Sprint PCs
11.2013 - 12.2017
- Taught and coached on the sales floor, and inspired continuous learning on new products and solutions
- Encouraged consistent success and career development through formal, monthly one-on-one coaching sessions, while challenging individual and team performance against business goals
- Achieved sales goals and service performance requirements through new customer sales
- Prospect for new business through community involvement.
Education
Bachelor of Human Sciences: Family Consumer Science -
Texas Tech University
Lubbock, TX08.2016
Skills
- Profit and Loss Management
- Decision-Making Skill
- Customer Service Excellence
- Sales Analysis
- Customer Retention
- Multitasking
Leadership And Involvement
Wreck Em U, Coach, 01/2016, Present, Develop and organize sports leagues, tournaments, recreation programs, activities, and awards for the organization, Ensure a high level of customer service for all parents, Serve as a member of the management team performing specific duties which support the overall success of team operations
Volunteer Experience
- CASA of the South Plains
- H.E.A.R.D. Youth Voice
- The Franchise Basketball
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Educator/ Coach
Coronado High School
11.2021 - Current
Investigator
DFPS - Children’s Protective Services
02.2020 - 10.2021
Financial Sales Advisor/ TX General Lines Agent
BBVA Compass Bank
01.2018 - 02.2020
Store Manager
Sprint PCs
11.2013 - 12.2017
Bachelor of Human Sciences: Family Consumer Science -
Texas Tech University