Allen Johnson II
New Orleans,LA
Summary
Organized Food Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Knowledgeable about different restaurants' procedures and promotions and skilled at handling concerns.
Overview
11
11
years of professional experience
Work History
Food Delivery Driver
Uber Eats/ DoorDash
10.2020 - Current
- Safely and efficiently delivered food orders to customers' homes, offices, and businesses, while maintaining accurate order tracking system.
- Followed established delivery routes, ensuring on-time deliveries and optimal efficiency.
- Interacted professionally with customers, greeted them warmly, and provided exceptional customer service throughout deliveries.
- Checked orders for accuracy and completeness before leaving restaurants, ensuring that all items were accounted for and properly packaged.
- Adhered to food handling regulations and proper hygiene practices, ensuring safe transport and delivery of meals to customers.
- Collaborated with restaurant staff to ensure smooth operations and accurate communication of order details.
Labor Worker
Holi Services
05.2021 - 11.2022
- Participated in range of construction and maintenance projects, including excavation, demolition, site preparation, and general labor duties.
- Operated with variety of tools and equipment, such as power saws, drills, compactors, forklifts, and hand tools, ensuring safe and proper usage.
- Assisted with loading and unloading materials, organizing job sites, and maintaining clean and safe work areas.
- Collaborated effectively with teams to complete tasks within specified timeframes, meeting project goals and deadlines.
- Communicated effectively with supervisors and team members, receiving and following instructions accurately.
- Ensured proper handling and disposal of construction waste and hazardous materials in accordance with environmental regulations.
- Loaded, unloaded, and moved material to and from storage and production areas
- Maintained work areas by cleaning and straightening for maximum productivity and safety
- Performed general housekeeping and cleaning tasks
- Worked fast to complete tasks and meet daily deadlines
- Cleaned and straightened work areas to maximize productivity and safety
- Organized inventory systematically for easy access
- Restocked items on shelves and bins to keep inventory available
- Cleaned and maintained tools, equipment and worksites
- Loaded and unloaded materials onto trucks and trailers
Food and Beverage Server
Harrahs Casino
07.2012 - 03.2016
- Greeted and seated guests, provided menus, and answered any questions about beverage offerings.
- Took and entered customer orders accurately. Ensuring special requests and preferences were attended to.
- Prepared and served varieties of beverages, including cocktails, wine, beer, and non-alcoholic beverages, following established recipes and techniques.
- Demonstrated strong knowledge of any beverage menu, including ingredients, pairings, and recommendations.
- Maintained clean and organized bar area, restocking supplies as needed and ensuring compliance with health and safety regulations.
- Engaged with customers, building rapport, and providing attentive service to enhance their dining experience.
- Handled cash and credit card transactions, accurately processed payments, and provided accurate change to customers.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages to customers' tables.
- Effectively handled customer concerns or complaints, escalating issues to management when necessary.
- Supported needs of two- person wait staff who attended to specific needs of countless customers daily for food and beverage restaurants with social relevancy and intentionality
Dishwasher
Rock And Roll Sushi
11.2021 - 12.2022
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
- Stored dishes, utensils and kitchen equipment in proper locations.
- Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
- Washed dishes and assisted in bussing tables.
- Monitored dishwashing machines for proper functioning.
- Gently moved glassware, crystal, and other delicate items to prevent breakage.
- Increased machine efficiency by scraping and pre-washing dishes.
Education
High School Diploma -
Frederick A Douglass
New Orleans, LA05.2009
Skills
- Strong ability to navigate using GPS systems and map applications
- Outstanding customer service skills with friendly and professional demeanor
- Excellent communication skills for precise order delivery and customer interaction
- Ability to work efficiently at fast-paced, time-sensitive environment
- Attention to detail in checking orders for accuracy and completeness
- Knowledge of food handling regulations and proper hygiene practices
- Excellent physical stamina and ability to perform strenuous tasks for extended periods
- Strong problem-solving abilities to overcome challenges that arise on jobs
- Ability to multitask and prioritize in fast-paced environments
- Strong customer service skills, also able to create warm embracing and welcoming atmosphere
- Collaborative team player with positive and professional attitude
- Attention to detail in order accuracy and cleanliness
Timeline
Dishwasher
Rock And Roll Sushi
11.2021 - 12.2022
Labor Worker
Holi Services
05.2021 - 11.2022
Food Delivery Driver
Uber Eats/ DoorDash
10.2020 - Current
Food and Beverage Server
Harrahs Casino
07.2012 - 03.2016
High School Diploma -
Frederick A Douglass