Allena James
Summary
Compassionate Family Services and Housing Professional skilled in managing caseloads of over 50 families and coordinating referrals to vital education, childcare, and healthcare resources. Expertise in family advocacy, client communication, and records management, complemented by strong cross-agency collaboration to improve service delivery. Currently pursuing a B.A. in Psychology with a focus on child and adolescent development to enhance support for families.
Overview
10
10
years of professional experience
Work History
Leasing Consultant
Fairstead Management
04.2026 - Current
- Conducted property tours, highlighting unit features and guiding prospects through leasing requirements.
- Prepared lease agreements, renewals, and move-in paperwork with strict attention to compliance.
- Processed rental applications, verified documentation, and maintained accurate applicant records.
- Responded promptly to resident and prospect inquiries, resolving concerns and supporting satisfaction.
Housing Placement Strategist (Leasing & Coordination)
Praxis Kingsbridge Residence
01.2025 - 04.2026
- Managed a high-volume caseload of 50+ families, balancing individualized case management, resource navigation and housing stabilization needs.
- Coordinated directly with schools, childcare programs, healthcare providers and community organizations to help families access needed services.
- Provided families with referrals and guidance on education, childcare, healthcare and other community resources; followed up with stakeholders to support service access.
- Maintained organized case files, client communications and required documentation while collaborating with internal teams and external partners.
- Advocated for families navigating complex systems and assisted 50+ families in securing permanent housing.
Real Estate Salesperson (Licensed)
Various Firms
04.2017 - 11.2025
- Marketed rental listings and coordinated property showings, enhancing visibility for properties across NYC
- Built and maintained relationships with landlords, management companies, and brokers to facilitate successful leasing transactions
- Assisted with lease applications, negotiations, and transaction coordination to streamline the leasing process
- Managed client communications and scheduling to ensure efficient leasing process
Executive Assistant (Part-Time / Concurrent Role)
National Action Network
06.2018 - 03.2020
- Delivered comprehensive administrative support through effective reporting, scheduling, and correspondence management to facilitate smooth operations
- Organized files, contracts, and internal documentation systems to enhance accessibility and information retrieval
- Coordinated meetings, events, and cross-team communications to ensure alignment and collaboration across departments
- Maintained organized files, contracts, and internal documentation systems
Education
Bachelor of Arts - Psychology in Concentration in Early Childhood & Adolescent Development
Southern New Hampshire University
06-2027
Skills
- Fair housing regulations
- Housing laws
- Relationship building
- Building rapport
- Tenant acquisition
- Microsoft office
- Recruitment strategies
Timeline
Leasing Consultant
Fairstead Management
04.2026 - Current
Housing Placement Strategist (Leasing & Coordination)
Praxis Kingsbridge Residence
01.2025 - 04.2026
Executive Assistant (Part-Time / Concurrent Role)
National Action Network
06.2018 - 03.2020
Real Estate Salesperson (Licensed)
Various Firms
04.2017 - 11.2025
Bachelor of Arts - Psychology in Concentration in Early Childhood & Adolescent Development
Southern New Hampshire University