Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allen Johnson Sr

MECHANICSBURG,PA

Summary

Dedicated and organized business minded professional with outstanding relationship-building and problemsolving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.

Overview

8
8
years of professional experience

Work History

Branch Operations Manager

National HME
Lewisberry, PA
03.2025 - Current

National HME is a DME (Durable Medical Equipment) company that specializes in hospice deliveries and services.

  • Adjust and approve time for all hourly employees.
  • Manage MSTs (Medical Service Technicians) routes, route loads, and time management.
  • Host weekly calls with hospice companies to streamline company processes and find areas of opportunities.
  • Monthly inventory management is essential to keep our profit margin clear.
  • Working closely with neighboring managers; making that all patients are successfully delivered to and concerns/ problem tickets are handled.
  • Hiring, training, and reviews for performance growth.

Route Supervisor

AVI Foodsystems
Camp Hill, PA
11.2023 - 03.2025

AVI Foodsystems is a vending company that stretches through most of the East Coast. Providing market-style dining experiences for the everyday worker in warehouse and factory settings.

  • Ensure that all drivers are work-ready and on time.
  • Create and modify routes as the business expands.
  • Assist in new installs (market setups), and coordinate with site POCs for proper delivery schedules and procedures.
  • Prepare training plans for new and experienced drivers, including, but not limited to, in-office staff meetings with POCs to find areas of opportunity where we could grow as a company.

Operations Manager

Hand 2 Hand Logistics
Mechanicsburg, PA
01.2021 - 11.2023

Hand 2 Hand Logistics is a transport company that uses LTL trucks for general freight, residential deliveries, and medical/appliance installation.

  • Manage all potential load bookings and profit negotiations for each load.
  • Budgeting and growth performance data are essential for future projections.
  • Create a route based on proper logistical analytics.
  • Perform deliveries based on the specific needs of customers.
  • Complete pre- and post-inspection on all LTL trucks.
  • Staying up to date with all state and federal trucking and highway regulations.

Lead Delivery Tech

Medcare Equipment Company
Mechanicsburg, PA
04.2017 - 03.2022

Medcare Equipment Company, a UPMC partner, services and delivers durable medical equipment, as well as oxygen, for Pennsylvania and parts of Maryland.

  • Pickup, delivery, and setup of all DME (Durable Medical Equipment) by order specifications.
  • Assist with patient issues by troubleshooting and fixing all equipment failures.
  • Coordinate with other technicians to handle on-call.
  • Training new technicians for employee development.
  • Help guide other delivery technicians on route and maintenance protocols.
  • Perform quarterly reviews to make sure drivers are following company guidelines.

Education

Sociology; Criminology 2011-2014

Millersville University of Pennsylvania
Millersville, PA

Psychology 2009-2010 TRANSFERRED

Guilford Technical Community College
Jamestown, NC

High School Diploma -

Roxborough High School
Philadelphia, PA
05-2007

Skills

  • Issue Resolution
  • Risk Mitigation and Management
  • Cost Control and Budgeting
  • Strategy Development
  • Employee Training
  • Route optimization
  • Inventory management

Timeline

Branch Operations Manager

National HME
03.2025 - Current

Route Supervisor

AVI Foodsystems
11.2023 - 03.2025

Operations Manager

Hand 2 Hand Logistics
01.2021 - 11.2023

Lead Delivery Tech

Medcare Equipment Company
04.2017 - 03.2022

Sociology; Criminology 2011-2014

Millersville University of Pennsylvania

Psychology 2009-2010 TRANSFERRED

Guilford Technical Community College

High School Diploma -

Roxborough High School