Dedicated with proven skills in customer service, cash handling, and order management. Recognized for attention to detail and ability to resolve customer inquiries professionally.
Overview
4
4
years of professional experience
Work History
Server
Firerock Burgers and Brew
Big Bear Lake, California
05.2022 - 09.2025
Delivered exceptional customer service in a fast-paced restaurant environment.
Maintained cleanliness and organization of dining areas throughout shifts.
Assisted in training new servers on menu items and service standards.
Handled cash and processed payments efficiently at the end of meals.
Managed customer inquiries and resolved issues with professionalism.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Operated POS terminals to input orders, split bills, and calculate totals.
Point of Sale Associate
O Koo Ran
Big Bear Lake, California
10.2021 - 01.2022
Assisted customers with product inquiries and provided excellent service.
Maintained cleanliness and organization of the sales floor and merchandise displays.
Collaborated with team members to restock inventory and manage stock levels.
Provided excellent customer service to customers in person and over the phone.
Managed multiple tasks simultaneously while providing excellent customer service at all times.