I am a hard working, reliable, punctual & team-oriented customer service representative. I am seeking to apply my years of experience to a position with room for continued education and growth.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Sellersville Pharmacy
02.2024 - Current
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Cashier/CSC
Landis Supermarket
03.2022 - Current
Greet customers entering store and respond promptly to customer needs
Assist with return, refunds and resolving transaction issues
Operate cash register for cash, check, and credit card transactions with excellent accuracy levels
Reconciled cash drawer, in cash office, at the beginning and end of each shift, accounting for errors, and resolving discrepancies
Assign employees to registers, breaks and job duties
Work flexible schedule and extra shifts to meet business needs.
Restaurant Hostess
Villa Vito Ristorante Italiano
02.2022 - 07.2022
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
Managed seating chart and activity in restaurant to keep constant and efficient dining flow
Supported servers, food runners, and bussers with keeping dining area ready
Assisted with food and beverage preparation as needed
Prepared dining room for service by cleaning, organizing, and placing table settings to prepare for the next day.
Shampoo Assistant
Styles Unlimited Salon & Spa
08.2021 - 01.2022
Maintained professional and friendly demeanor to greet clients
Answered telephone calls, scheduled appointments and completed customer purchases
Kept salon sanitary and stocked by filling shampoo bottles, folding towels, disinfecting used equipment and sweeping floors
Offered customers relaxing head massages during shampoo treatment.
Dietary Aide
Peter Becker Community
12.2020 - 07.2021
Served meals to residents in accordance with established schedules and dietary procedures
Followed all food safety regulations while preparing meals for patients
Reported and documented resident changes in consumption or behaviors
Washed plates, cups, serving, and eating utensils and kitchen equipment
Kept all kitchen areas clean and free of hazards.
Education
High School Diploma -
Souderton Area High School
Skills
Customer Service Excellence
Industry Best Practices
Communication & Organizational Skills
Proficient use of Google Suite - Documents, Slides, Sheets, Email and Drive
Proficient use of Microsoft Office - Word and Powerpoint
Vice President, Pharmacy Distribution Operations at Humana Pharmacy Solutions / CenterWell PharmacyVice President, Pharmacy Distribution Operations at Humana Pharmacy Solutions / CenterWell Pharmacy