Hardworking professional offers hospitality experience and enthusiasm for helping others. Comfortable working in fast-paced environments to handle demanding workload.
Overview
1
1
year of professional experience
Work History
Host
Texas Roadhouse Restaurant
San Angelo, TX
06.2023 - 03.2024
Greeted guests upon arrival and provided them with menus.
Resolved conflicts between customers when necessary.
Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Assisted servers in seating guests by escorting them to their tables.
Managed dining room layout to maximize efficiency of staff members.
Managed incoming calls during busy shifts.
Provided customers with accurate wait times and monitored waiting list.
Provided excellent customer service by anticipating customer needs.
Ensured compliance with health and safety regulations within the restaurant.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Greeted guests and gathered information to seat groups or place on waitlist.