Allie Renner
Denver
Summary
I have an extensive work history in customer service, team management, and public relations. Working in a fast pace environment with daily goals and tasks is something I thrive at. With strong attention to detail and motivation to always get the job done I work hard to make sure standards are above expectations. I also enjoy working with people and doing whatever I can to meet a customers needs, and I take pride in forming connections with them so to better their experience.
Overview
17
17
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Cedar Falls, IA
03.2023 - Current
- Processed prescriptions accurately using pharmacy management software to ensure medication safety.
- Maintained inventory levels by monitoring stock and placing orders as needed.
- Educated patients on proper medication usage and potential side effects effectively.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Senior Pharmacy Technician
Walgreens
Waterloo,IA
11.2021 - 03.2023
- Oversaw medication dispensing process to ensure accuracy and compliance with pharmacy regulations.
- Mentored junior pharmacy technicians, enhancing team performance and operational efficiency.
- Trained staff on new technologies and software systems, improving workflow efficiency.
- Enhanced customer satisfaction with prompt and courteous service while addressing their prescription needs.
- Developed strong relationships with patients through empathetic listening and tailored guidance on medication usage directions or side effects prevention tips.
Head Waitress/ Bartender
Legacies Bar and Grill
Jesup, IA
07.2018 - 09.2021
- Supervised and trained staff on menu offerings and customer service standards.
- Coordinated dining room operations to ensure exceptional guest experiences and timely service.
- Managed inventory, including ordering supplies and maintaining stock levels for efficient operations.
- Resolved customer complaints promptly, enhancing guest satisfaction and retention rates.
Packer/Order Picker
Target Distribution Center
Cedar Falls, IA
05.2019 - 07.2020
- Operated packing machinery to ensure efficient and accurate packaging of products.
- Managed inventory levels, verifying stock accuracy through regular audits.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Pizza Maker
Joes Pizza
Jesup, IA
05.2015 - 07.2019
- Crafted high-quality pizzas using traditional techniques and fresh ingredients.
- Operated pizza ovens and kitchen equipment, ensuring safety and efficiency.
- Trained new staff on pizza preparation and kitchen procedures.
- Maintained cleanliness and organization of workstations in compliance with health standards.
Assistant Manager /Assistant Bookkeeper
Jesup Food Center
Jesup, IA
04.2009 - 06.2017
- Managed daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored staff to enhance team efficiency and service quality.
- Implemented inventory control measures to reduce waste and improve stock accuracy.
- Developed promotional strategies to increase sales and attract new customers.
- Coordinated scheduling and staffing to align with peak business hours and events.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
Education
University of Northern Iowa
Cedar Falls, IAHigh School Diploma -
Jesup High School
Jesup, IA05.2012
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Verifying orders
- Advanced math skills
- Cash register operations
Timeline
Pharmacy Technician
CVS Pharmacy
03.2023 - Current
Senior Pharmacy Technician
Walgreens
11.2021 - 03.2023
Packer/Order Picker
Target Distribution Center
05.2019 - 07.2020
Head Waitress/ Bartender
Legacies Bar and Grill
07.2018 - 09.2021
Pizza Maker
Joes Pizza
05.2015 - 07.2019
Assistant Manager /Assistant Bookkeeper
Jesup Food Center
04.2009 - 06.2017
Education
University of Northern Iowa
High School Diploma -
Jesup High School