Allison Alcala
Houston,TX
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction
Overview
5
5
years of professional experience
Work History
Cashier
Urban Bird Hot Chicken
Houston, TX
03.2025 - Current
- Assisted customers with inquiries, ensuring high satisfaction levels.
- Trained new cashiers on register operations and customer service protocols.
- Worked flexible schedule and extra shifts to meet business needs.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Served food to customers and ensured satisfaction through attentive service.
- Built relationships with customers to encourage repeat business.
Volunteer
Houston Food Bank
Houston, TX
02.2025 - Current
- Assisted with food distribution operations, ensuring efficient processing of donations.
- Organized volunteer activities, fostering teamwork and collaboration among participants.
- Supported inventory management by tracking and sorting donated items for proper allocation.
- Engaged with community members, promoting awareness of food insecurity issues and resources available.
- Participated in training sessions to enhance knowledge of food safety protocols and best practices.
- Maintained cleanliness and safety standards in the warehouse environment to ensure compliance.
Caterer
Catering Luna De Rubi
Houston, TX
04.2023 - 12.2026
- Coordinated for food preparation and transportation, optimizing efficiency in operations.
- Implemented quality control measures to maintain high food safety standards and compliance with regulations.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
Babysitter
Blanca Ramirez
Houston, TX
03.2022 - 05.2023
- Supervised children during playtime, ensuring safety and engagement.
- Assisted with homework and educational activities, promoting learning development.
- Communicated effectively with parents regarding daily activities
- Prepared nutritious meals catering to children's dietary needs and preferences.
Education
High School Diploma -
KIPP Northeast College Preparatory
Houston, TX05-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Cash handling
- Reliability and punctuality
- Order taking
- Order verification
- Positive attitude and Empathy
- Food preparation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Urban Bird Hot Chicken
03.2025 - Current
Volunteer
Houston Food Bank
02.2025 - Current
Caterer
Catering Luna De Rubi
04.2023 - 12.2026
Babysitter
Blanca Ramirez
03.2022 - 05.2023
High School Diploma -
KIPP Northeast College Preparatory