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Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteOpen to relocation: No
Open To Work
Allison Battle
San Antonio
Work Preference
Summary
Seasoned Pro Services Specialist with relevant expertise in customer service, project management and sales. Strengths include exceptional communication skills, a keen eye for detail, and problem-solving abilities. Have made significant contributions to previous roles by improving department efficiency, enhancing client relationships and exceeding service delivery targets. Possess strong leadership skills and a proven track record of outstanding team collaboration.
Overview
4
4
years of professional experience
2020
2020
years of post-secondary education
Work History
Pro Services Specialist
Lowes Home Improvment
Rocky Mount
01.2022 - 05.2024
- Assisted customers with product selection and project planning.
- Provided expert advice on home improvement products and services.
- Made special product orders.
- Collaborated with contractors to ensure project specifications were met.
- Used CRM to call, and manage customers
- Visited job sites to ensure all of what the customer needed.
- Sold over 30,000 a week to help make budget.
- Made the presidents club selling over 1 million dollars.
Pro Customer Service Associate
Lowes Home Improvment
Rocky Mount
09.2021 - 01.2022
- Greeted customers.
- Worked directly with contractors.
- Processed sales transactions and returns.
- Made special product orders.
- Kept the area clean, and neat.
- Kept the aisles in that area stocked and safe.
Customer Service Associate
Lowes Home Improvment
Rocky Mount
03.2021 - 09.2021
- Assisted customers with product inquiries and store navigation.
- Handled cash transactions and maintained accurate register operations.
- Collaborated with team members to ensure efficient store operations.
- Organized merchandise displays to enhance product visibility and appeal.
- Educated customers on product features and benefits for informed decisions.
- Greeted customers and identified their needs.
Mission Worker
Love Alive Kingdom Ministries
01.2020 - 02.2020
- We attended different church services spreading the gospel.
- We fed the less fortunate.
- We purchased shoes for the people that needed them.
- Purchased beds for those in need.
- Gave hygiene products.
Education
Northern Nash High School
Rocky Mount, North CarolinaSkills
- Product knowledge
- Sales strategy
- Project planning
- Customer relationship management
- Inventory management
- Vendor coordination
- Team collaboration
- Effective communication
- Delivery scheduling
- Refund management
- Customer relationship management (CRM)
- Multi-task management
- Positive and professional
- Order fulfillment
- Sales closing
Accomplishments
- Sold a minimum of 1 Million dollars reaching the Presidents Club.
Affiliations
- I love attending church, shopping, spending time with my family, and trying new restaurants.
Languages
English
Full Professional
Spanish
Elementary
References
References available upon request.
Timeline
Pro Services Specialist
Lowes Home Improvment
01.2022 - 05.2024
Pro Customer Service Associate
Lowes Home Improvment
09.2021 - 01.2022
Customer Service Associate
Lowes Home Improvment
03.2021 - 09.2021
Mission Worker
Love Alive Kingdom Ministries
01.2020 - 02.2020
Northern Nash High School