Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Parrott

Summary

Proven leader in enhancing customer relationships and driving revenue growth. Excelled in implementing innovative solutions and collaborative strategies, achieving significant productivity improvements. Expert in customer service and problem resolution, my approach has consistently resulted in heightened satisfaction and loyalty.

Overview

14
14
years of professional experience

Work History

Pro Services Specialist

Floor & Decor
07.2023 - Current
  • Assisted in the development of departmental budgets, monitoring expenditures closely to ensure optimal resource allocation throughout the fiscal year.
  • Collaborated with sales team to develop targeted marketing strategies that drove revenue growth for the company.
  • Implemented innovative tools and techniques to increase overall productivity while maintaining high-quality standards in service delivery.
  • Improved customer satisfaction by providing timely and accurate service solutions for their professional needs.

Pro Service Merchandising

Lowes Home Improvment
11.2020 - 12.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Regional Sales Manager/ Lead Installer

James Parrott Sr
01.2011 - 12.2018

Facilitate sales and installation of Bandit Barrier Glass throughout the southeastern United States.


Coordinate logistics, scheduling, as well as installation of all projects sold.


Maintain relationships with existing clients while promoting new business with potential clients.


Along with my father secured an ongoing relationship with Diebold which led to the sales and installation of 900 Regions Banks.

Education

Business Administration And Management

Western Michigan University
Kalamazoo, MI
05.1997

Skills

  • Collaborative mindset
  • Creative solutions
  • Customer Service
  • Active Listening
  • Problem Resolution
  • Customer Relations
  • Product Knowledge
  • Client Relations
  • Appointment Scheduling
  • Team Development
  • Complaint Handling
  • Documentation
  • Quality Control
  • Follow-up skills
  • Customer Relationship Management (CRM)
  • Product Sales
  • Materials Transport
  • Quality Assurance Controls
  • Innovation Skills
  • Hands on approach
  • Willing to accept any challenge
  • Punctual
  • Analytical

Timeline

Pro Services Specialist

Floor & Decor
07.2023 - Current

Pro Service Merchandising

Lowes Home Improvment
11.2020 - 12.2022

Regional Sales Manager/ Lead Installer

James Parrott Sr
01.2011 - 12.2018

Business Administration And Management

Western Michigan University
James Parrott