Allison Bennett
Jefferson,ME
Summary
Efficient and detail oriented waitstaff manager with five years of experience in retail and hospice settings. Skilled in managing and developing retail strategies, experience in collaborative environments with compassionate customer service representation. Consistent positive interactions with customers and conflict resolution skills have resulted in promotion to lead dietary aide. Proven ability to increase coworker communications by addressing complaints in a timely and efficient manner. Recently obtained DSP certification and working towards MHRT/C through Riverside Training and SL-MAC through Port Resources.
Overview
4
4
years of professional experience
Work History
Server
Anchor Inn Restaurant
06.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Dietary Aide
Schooner Cove
07.2019 - Current
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed all food safety regulations while preparing meals for patients.
- Monitored food safety and sanitation standards in food service areas.
Education
High School Diploma -
Lincoln Academy
Newcastle, ME06.2022
Skills
- Dining Customer Service
- Quality Control
- Guest Relations Management
- POS Operation
- Natural Leadership
- Conflict and Complaint Resolution
- Adaptable and Flexible
- Time Management
- Scheduling and Planning
Timeline
Server
Anchor Inn Restaurant
06.2022 - Current
Dietary Aide
Schooner Cove
07.2019 - Current
High School Diploma -
Lincoln Academy