Allison Black

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds
• Maintained calm demeanor and professionally managed issues in busy, stressful situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Educated clients on current promotional offerings and products using selling tactics.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, counted at the end of each shift.
• Restocked and organized merchandise
• Maintained a clean and organized workspace, contributing to a positive customer experience.
• Handled customer complaints professionally, resolving issues professionally
• Supported team members during high-volume periods by assisting with food preparation tasks when necessary.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Operated register to process payments and collect cash payment for order totals.
• Worked different stations to provide optimal coverage and meet production goals.
• Addressed and resolved customer complaints in polite and professional manner.
• Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Yasamin

Relationship: Assistant manager of Victorias Secret/my supervisor

Phone number: (916)-670-8303

Chelsey Portillo

Relationship: Store manager of Victorias Secret/my supervisor

Phone number: (916)-680-4816