Allison Cooper
Byron Center,MI
Summary
I am a detail-oriented individual with exceptional communication and project management skills. I've proven the ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. I strive to be a organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Hairstylist
LA Collecctive
Wyoming, MI
11.2024 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Hair Stylist
Em Studio Salon
Brownsburg, IN
02.2022 - 08.2024
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
Customer Service Cashier
CVS Pharmacy
Plainfield, IN
01.2021 - 09.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
Avon High School
Avon, IN05-2022
Cosmetology License - Cosmetology
PJs College of Cosmetology
Brownsburg, IN04-2022
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Detail-orientated
- Customer consultation
- Schedule management
- Relationship building and management
- Industry trend analysis
- Conflict resolution skills
- Social skills
Accomplishments
- Increased client retention by 30% in under a year through personalized consultations and follow-ups
- Achieved level advancements through effectively hitting goals such as client retention, product sales and providing the best customer service.
- Selected as “Employee of the Month” for attention to detail and outstanding customer service on multiple occasions.
- Accomplished 9 years in competitive dance while maintaining high school and vocational school
- Competed and prepped for my first bodybuilding competition in 2023
Timeline
Hairstylist
LA Collecctive
11.2024 - Current
Hair Stylist
Em Studio Salon
02.2022 - 08.2024
Customer Service Cashier
CVS Pharmacy
01.2021 - 09.2021
High School Diploma -
Avon High School
Cosmetology License - Cosmetology
PJs College of Cosmetology