Allison Craig
Geneva,IL
Summary
Proven Hair Colorist with a track record of enhancing client satisfaction and retention, notably at Michael Graham Salon. Skilled in balayage and color corrections, coupled with exceptional relationship-building abilities, led to surpassing sales goals. Licensed Cosmetologist committed to continuous education and leveraging advanced communication to exceed client expectations. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
26
26
years of professional experience
Work History
Hairstylist
Self-employeed
03.2022 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Determined appropriate hair treatments based on conditions and textures.
- Leveraged social media platforms to showcase work and attract broader clientele.
- Customized hair color formulations to create unique looks and enhance client's appearance.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Answered phone calls and emails to schedule client appointments.
Hair Colorist
Michael Graham Salon
05.2014 - 03.2022
- Contributed to a positive salon atmosphere, fostering collaboration among team members.
- Increased salon revenue through effective upselling of additional services and products.
- Implemented creative marketing strategies to promote the salon''s hair coloring services to new clientele within the community.
- Consistently met performance targets for both service volume and retail sales goals within the salon environment.
- Enhanced client satisfaction by providing personalized hair color consultations and recommendations.
- Received recognition from management for consistently delivering high-quality service that exceeded both company standards and client expectations.
- Established trust with clients through clear communication about processes and expected outcomes during appointments.
- Supported junior colorists through mentorship and guidance, fostering their growth and development within the industry.
- Developed customized color formulas for clients, taking into consideration their preferences, skin tone, and hair type.
- Educated clients on proper at-home care to ensure long-lasting color vibrancy and health of their hair.
- Documented client information, color treatment formulas and general notes on services into logbooks.
- Answered phone calls and emails to schedule client appointments.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Hair Colorist
ZANO Salons
03.1999 - 01.2014
- Contributed to a positive salon atmosphere, fostering collaboration among team members.
- Increased salon revenue through effective upselling of additional services and products.
- Implemented creative marketing strategies to promote the salon''s hair coloring services to new clientele within the community.
- Consistently met performance targets for both service volume and retail sales goals within the salon environment.
- Enhanced client satisfaction by providing personalized hair color consultations and recommendations.
- Received recognition from management for consistently delivering high-quality service that exceeded both company standards and client expectations.
- Supported junior colorists through mentorship and guidance, fostering their growth and development within the industry.
- Developed customized color formulas for clients, taking into consideration their preferences, skin tone, and hair type.
- Maintained a high level of customer retention by building strong relationships and ensuring consistent quality results.
Education
Cosmetology License - Cosmetology
Pivot Point Cosmetology School
Schaumburg, IL05.1999
Skills
- Quick Learner
- Client consultation
- Appointment Scheduling
- Hair styling techniques
- Customer Consultation
- Schedule Management
- Relationship building and management
- Highly motivated self-starter
- [State] Licensed Cosmetologist
- Appointment Coordination
- Outstanding client retention
- Balayage technique
- Continuing education
- Color Corrections
- Clear Communication
- Relationship Building
- Supply Ordering and Management
- Payment Processing
- Advanced communication skills
Timeline
Hairstylist
Self-employeed
03.2022 - Current
Hair Colorist
Michael Graham Salon
05.2014 - 03.2022
Hair Colorist
ZANO Salons
03.1999 - 01.2014
Cosmetology License - Cosmetology
Pivot Point Cosmetology School